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Julian Treasure is a sound and communication expert. His TED Talk, “How to speak so that people want to listen” is in the top 10 TED talks of all time and collectively, his 5 TED talks have been listened to more than 100 million times! He is also the best-selling author of How to be Heard and Sound Business.

Notes:

• "I was taught this exercise many years ago by a wise old friend named Charlie. I was bemoaning someone being in my way and Charlie put his hand on my arm. “You know, resentment is like drinking poison and expecting the other person to die,” he said. When we’re unconsciously in the habit of judging and blaming others, it can have a huge impact on our well-being."
• You can’t judge and love at the same time. Being judgemental is the opposite of being curious. "Being judgemental comes from ego and from darkness in the soul."
• Julian's values: Write them down. Be clear. They help you make decisions...
  • Faith - A decision that all will be well
  • Love - Wish people well
  • Acceptance - Go with the flow
  • Gratitude - Be focused on the half-full bit of the glass

• There are 4 foundations that we can stand on if we want our speech to be powerful and make change in the world
  • HAIL - To greet or acclaim enthusiastically
  • H - Honesty - Be clear and straight
  • A - Authenticity - Be yourself
  • I - Integrity - Do what you say. Be your word.
  • L - Love - Wish them well. “If you’re really wishing someone well, it’s hard to judge them at the same time.”
• 7 deadly sins of speaking
  • Gossip
  • Judging
  • Negativity
  • Complaining
  • Excuses
  • Exaggeration
  • Dogmatism
• Listening is a skill. Hearing is a capability. Listening is making meaning from sound. You can practice it and master it. As leaders, we need to continue working on this skill to ensure the people we’re leading know they are heard and seen. We all can picture that bad boss that looked at their phone while we talked to them. Let's not be that person.
• Listening is making meaning from sound...

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Twitter/IG: @RyanHawk12    https://twitter.com/RyanHawk12

Donald Miller is the Founder/CEO of Storybrand, a marketing company. He is also the Founder/CEO of Business Made Simple, an online platform that teaches business professionals everything they need to know to grow a business and enhance their personal value on the open market. He is the author of several books including the bestseller "Building a StoryBrand." We recorded this podcast in front of a live audience at my 2022 Growth Summit in Nashville, TN.

• “I don’t think any of us should trust fate to write the story of our lives. Fate is a terrible writer.” – It’s on us to take ownership of our lives and write our own stories.
• The 4 Roles We Play In Life:
  • The Victim - The character who feels they have no way out
  • The Villian - The character who makes others small
  • The Hero - They accept their own agency. They know what they want. They face their challenges and transform.
  • The Guide - The character who helps the hero
• How do most value-driven people see themselves? They see themselves as an Economic Product on the Open Market -- (be a good investment to attract further investment) “They are obsessed with getting people a strong return on the investment made in them. People who are obsessed with being a good investment attract further investment and get to enjoy more personal economic value. When you offer greater economic value within the economic ecosystem, you are paid more, given more responsibility and promotions, and are sought after by customers looking for value. In business, your boss may really like you, but in large part, they see you as an economic investment. There is nothing wrong with that. So how do we become ridiculously successful? By making other people absurdly successful.”
• They are relentlessly optimistic - Staying optimistic, you dramatically increase the chances that at some point you will succeed. The more optimistic you are, the more willing you will be willing to try. Successful people fail all the time. The difference is their willingness to keep trying.
• They know the right way to engage in conflict - Conflict-avoidant people are rarely chosen to lead. All human progress happens by passing through conflict.
• They have a bias towards action - “There is one thing every successful person has in common: They have a bias towards action.” They don’t let ideas die on the vine. They take action to make those ideas happen.
• " Fear is a manipulative emotion that can trick us into living a boring life."
•  

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Julia Boorstin is CNBC’s Senior Media & Tech Correspondent. She covers media with a special focus on the intersection of media and technology. In 2013, Julia created and launched the CNBC Disruptor 50, an annual list she oversees, highlighting the private companies transforming the economy and challenging companies in established industries. She’s the author of a new book called, “When Women Lead - What they achieve, why they succeed, how we can learn from them."

• Julia’s parents inspired her to pursue hard things and instilled in her a love of asking questions. As parents, we should do the same.
• Asking questions is a sign of respect and that you care. We should ask more questions than we answer both at work and at home. Approach people with curiosity. It’s how we show that we care.
• Julia found a unique way to add value to her employer: Creating the Disruptor 50 list. It’s important for us to find unique ways to add value to our company and do work that inspires us at the same time. It’s evident that Julia loves it and because of that, both CNBC and Julia win.
• She has taken an entrepreneurial approach to her career at CNBC and has come up with and championed many ideas that have been impactful and built her career. She shares how you can do that too…
• Julia shares her preparation process for interviewing a powerful leader like Sheryl Sandberg or Bob Iger.
  • "I didn't have a background in business. I had to over-prepare."
• How to become a talent magnet and attract effective leaders to want to work for you...
• She shares the biggest takeaway that you learned from interviewing thousands of CEOs and executives including Katrina Lake, Gwyneth Paltrow, Whitney Wolfe Herd, Jennifer Hyman, and more.
• Advice Julia got from her dad:
  • "The road is always better than the inn." Enjoy the process.
  • "The best way out is always through." Don't look for shortcuts.
  • "I can't go on, I can't go on, I'll go on." Be persistent.
• How to build confidence?
  • Get the reps... Do it a lot. Confidence is built through action.
• Commonalities of excellent leader:
  • Humility
  • Focus
  • High adaptability quotient
  • Communal leadership
  • Empathy
• "Make your own characteristics a superpower."
• Life/Career advice:
  • Be willing to fail
  • It's a volume game
  • Be prepared for brainstorming meetings. Have a portfolio of ideas.
• Julia's book writing process:
  • She interviewed 120 leaders
• What can men do to be supportive?
  • "Men need to understand the statistics. Diversity = more value."
  • Be a talent magnet. Be honest about what you don't know.

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Mayor Eric Adams has served the people of New York City as an NYPD officer, State Senator, Brooklyn Borough President, and now as the 110th Mayor of the City of New York.

Notes:

• When Eric was 15, he was beaten by a police officer.
  • “Instead of saying woe is me, I said why not me?” He became a police officer...
• Mentor, Reverend, and Civil Rights Leader, Herbert Daughtry, encouraged him to change the system from within.
• If you have a problem with a system, try to change it from within. Instead of complaining about it, do something about it. Take action.
• A mindset shift: “There is something I’m supposed to learn from this.” – Shifting our minds from blaming and complaining to asking ourselves, “What can I learn from this?”
• Mayor Adams became President of a Black officers association before founding his own group, 100 Blacks in Law Enforcement Who Care.
• The New York Times has called Mayor Adams, “The mayor who never sleeps.” - He's known to be up early working and go out late at night… Including going to clubs like Zero Bond (a private club) and not being afraid to take pictures with fellow New Yorkers while holding a vodka/soda in hand…
  • Being perfectly imperfect. Authenticity, being genuine. Mayor Adams goes out to clubs and drinks with his fellow New Yorkers. He doesn’t hide it. So many politicians put up a facade. An image that isn’t real. Part of his appeal is that he’s real, he’s human… We all want that.
• Cleaning up his diet – After 9/11, he relied on comfort food (quarter pounder or a bucket of KFC). One day in 2016, he woke up blind in his left eye and suffered nerve damage in his feed, which could have led to amputation. His diabetes was killing him. He switched to a plant-based diet and lost 35 pounds. (and wrote a book about it)
• “I would rather be a person that is authentic and make mistakes than robotic and be a fake,” Adams says, sitting on the couch in his office. “Folks are tired of just these terrible fake leaders. They’re always trying to live up to someone. Always."
• What does Mayor Adams think about those who use the phrase, "Defund the Police?"
  • "They don't get it."
• • "After protests, you must do something to protect. You cannot simply protest, you have to protect."
• “All I can say, have your haters become your waiters when you sit down at the table of success."
•  

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My guest: Patrick Lencioni has written 14 books on business management, particularly in relation to team management. He is best known as the author of The Five Dysfunctions of a Team, a popular business fable that explores work team dynamics and offers solutions to help teams perform better. He's also written The Ideal Team Player, The Advantage, The Motive, and his latest book is called The Six Types of Working Genius. 

Notes:

• Pat loves The Pat McAfee Show because of their candor, humor, and authenticity. 
  • "Humility is a virtue. You can practice it."
• "Seek first to understand prior to trying to be understood."
  • Be curious. "If we don't understand them, we judge them." The opposite of judgment is curiosity.
• When you're humble, there is no sense of entitlement.
• Good teammates?
  • "They take ownership of their mistakes and work to correct them." Must take ownership of it to improve.
• The Ideal Team Player -- Humble, Hungry, Smart.
• The Five Dysfunctions Of A Team:
  • Absence of trust - unwilling to be vulnerable within the group
  • Fear of conflict - seeking artificial harmony over constructive passionate debate
  • Lack of commitment - feigning buy-in for group decisions creates ambiguity throughout the organization
  • Avoidance of accountability - ducking the responsibility to call peers on counterproductive behavior which sets low standards
  • Inattention to results - focusing on personal success, status, and ego before team success
• The Six Types of Working Genius:
  • Wonder – People with this genius can’t help but question whether things could be better in the world around them. They are troubled whenever they see unmet potential, and they are constantly curious and on the lookout for the need to change something.
  • Invention – This type of genius is all about creativity. People who have it, love, to generate new ideas and solutions to problems and are even comfortable coming up with something out of nothing.
  • Discernment – People with this type of genius have a natural ability when it comes to evaluating or assessing a given idea or situation and providing guidance. They have good instincts, gut feel, and judgment about the subtleties of making decisions that integrate logic, common sense and human needs.
  • Galvanizing – This type of genius is about bringing energy and movement to an idea or decision. People who have it like to initiate activity by rallying people to act and inspiring them to get involved.
  • Enablement – People with this type of genius are quick to respond to the needs of others by offering their cooperation and assistance with a project, program, or effort. They naturally provide the human assistance that is required in any endeavor, and not on their own terms.
  • Tenacity – This type is about ensuring that a given project, program, or effort is taken to completion and achieves the desired result. People who have this genius push for required standards of excellence and live to see the impact of their work.
• Pat’s areas of working genius: “I am naturally good at and drawn to what we call Invention and Discernment, I like to come up with new, original ideas, even when it’s not what’s called for.  And I love to use my intuition to evaluate and assess ideas and plans to see what would be best.  My areas of frustration are Tenacity and Enablement, meaning I struggle to push projects through to completion after the initial excitement wears off, and I have a hard time providing assistance to others on their terms. That doesn’t mean I can’t do those things, because all of us have to do things we don’t like or aren’t good at sometimes. But if I’m in a situation where people are relying on me as their primary source of enablement and tenacity, that’s not good for me or for them in the long run.”
  • Pat is a "discriminating ideator."
• My areas of working genius: Discernment and Tenacity. The assessment says: “You are good at and enjoy using your intuition and instincts to evaluate and assess ideas or plans, and pushing projects and tasks through to completion to ensure that the desired results are achieved.” 
  • "You are what we call a judicious accomplisher."