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Full show notes at www.LearningLeader.com

Twitter/IG: @RyanHawk12  https://twitter.com/RyanHawk12

Jon Gordon is the author of 23 books including 10 best sellers. His books include the timeless classic The Energy Bus which has sold over 2 million copies, The Carpenter which was a top 5 business book of the year, Training Camp, The Power of Positive Leadership, The Power of a Positive Team, The Coffee Bean, Stay Positive, and The Garden.

• How to be a great teammate:
  • Put the team first
  • "We not me"
  • Superstars make the people around them better
• Get tactical (be a great teammate):
  • Look for opportunities for the betterment of the team
  • Work hard, build a foundation of trust, communicate well, connect with each team member, CARE about them
  • Encourage means to "put courage into them."
• "Leadership is a transfer of belief."
• Use 'positive discontent." "Love tough instead of tough love."
  • "Trust is the currency of leadership."
• Change Management (learned from Dabo Sweeney)
  • Know what the culture stands for
  • Know what you value
  • Set standards (non-negotiables)
  • Create your vision and purpose -- WHY are you doing it?
  • Get buy-in
  • Optimism and belief are vital
  • Must develop relationships
    • "People follow the leader first and the vision second."
• Ask: "Are they connected and committed?"
  • A great leader wants their team members to get promoted
• Culture is not static. It's dynamic. It must be built every day. "It's not one thing. It's everything."
• Jon wrote The Energy Bus in three weeks. And it changed the trajectory of his life.
• Don't be carrots or eggs... Be coffee beans. Be able to "transform the environment."
• 10 Life Rules of Row The Boat:
  • #2: Trained behavior creates boring habits, boring habits create elite instincts.
  • #3 You win with people, not just players--- people who make their life about others.
  • #5 The hardest part about being the standard is that you are the standard all the time.

Text LEARNERS to 44222 for more...

Full show notes can be found at www.LearningLeader.com

Twitter/IG: @RyanHawk12  https://twitter.com/RyanHawk12

Notes:

Bert Bean is the CEO of Insight Global. Insight Global is a 3.3 Billion Dollar staffing company that focuses on living its shared values and empowering people. started with Insight Global in 2005 as a Recruiter and has since worked his way up within the company, exemplifying Insight Global’s “promote from within” culture. Bert was announced as Insight Global’s CEO on January 13, 2018. According to Comparably, Insight Global and its executive team (led by Bert and Sam) have been rated as an A+ by their employees.

Sam Kaufman is the Chief Revenue Officer of Insight Global. Sam began his career at Insight Global as an Entry Level Recruiter in 2004, and he has earned many promotions throughout his career. Sam’s mission day in and day out is to improve and grow as a leader in sales so that he can help his people develop personally and professionally.

Notes:

• Don't Bury The Lede -- The purpose of this episode is to announce that we (Insight Global + The Learning Leader) are formally working together. Insight Global will be the presenting sponsor of all episodes moving forward and I will work with the leaders at Insight Global.
• Changing the culture -- In 2017, employee turnover was 40%. Bert took over as CEO in January 2018. The current turnover is 14%.
• Fortune Magazine ranked Insight Global as one of the best workplaces for both millennials and women.
  • 70% of leadership promotions in 2019 were for women
• The impact of episode #242 with Daniel Coyle
  • "A leader at a Private Equity conference told me to listen to your episode with Dan Coyle. I did and it changed the trajectory of our company."
• Why Bert is a great CEO (according to Sam):
  • "Bert gives everything to his people. He wakes up at 4:00 am every day to handwrite notes to people. He cares so much about developing people."
• Why Sam is a great leader (according to Bert):
  • "Sam is super driven. Extremely hard worker... And cares about his people. He's also willing to take a risk and bet on himself."
• Insight Global has a "promote from within" culture.
  • "We are the ultimate growth mindset business."
• "We must invest in training and developing our people." I will be helping with Insight Global University, Leadership Academy, and providing feedback for leaders within the business.
• Bert -- "I love aligning with grinders."
  • The "Bert voicemail" -- "When I see something I want, I love being a bad negotiator and just telling them."
  • "I believe in first WHO, then what. That's why I want to work with you."
  • "We want you to remain independent and out in the market giving speeches and learning from leaders outside of Insight Global. We value you having fresh eyes to help us."
• The Utah Offsite retreat:
  • Rented a big house with 28 leaders and rebuilt the value system and the culture
    • "We all got in a big circle and shared our lowest moment and highest moment. There were a lot of tears... And we came together in the moment."
  • Legendary leader -- "Kirby was dying from cancer. He couldn't walk. The cancer was eating his bones and he flew out there to be with us. He means everything to us. He is the ultimate example of grit." Kirby died a few months after that off-site meeting.
• Leadership "must-haves"
  • Sam - Three things.
    • You have to care - You won't follow someone who doesn't care about you.
    • High character - Must earn the respect of your peers. Do the right thing all of the time.
    • You're there to serve - "Don't think of leadership as power. Think of it as a burden. A massive responsibility."
  • Bert - "You can't be a bullshit leader. Must be authentic. Not a phony. People see through that. You must take care of and develop people in your charge."
• The Insight Global shared values:
  • Everyone matters
  • We Take Care of Each Other
  • Leadership is Here to Serve
  • High Character and Hard Work
  • Always Know Where You Stand
• Purpose - “Our purpose is to develop our people personally, professionally, and financially; so they can be the light to the world around them.” - Bert Bean

Text LEARNERS to 44222 for more...

Full show notes at www.LearningLeader.com

Twitter/IG: @RyanHawk12  https://twitter.com/RyanHawk12

Julia Galef is co-founder of the Center for Applied Rationality. She is the author of The Scout Mindset: Why Some People See Things Clearly and Others Don't.

Notes:

• What is the scout mindset? “The motivation to see things as they are, not as you wish them to be.”
• The Scout Mindset allows you to recognize when you were wrong, to seek out your blind spots, to test your assumptions and change course. It’s what prompts you to honestly ask yourself questions like “Was I at fault in that argument?” or “Is this risk really worth it?” As the physicist Richard Feynman said: “The first rule is that you must not fool yourself – and you are the easiest person to fool.”
• The three prongs:
  • Realize that trust isn't in conflict with your other goals
  • Learn tools that make it easier to see clearly
  • Appreciate the emotional rewards of scout mindset
• She closes her TED talk with this quote from Antoine de Saint-Exupery: "If you want to build a ship, don't drum up the men to gather wood, divide the work, and give orders. Instead, teach them to yearn for the vast and endless sea."
  • "The biggest bottleneck is not knowledge. It's motivation. You need to cultivate the motivation to see things clearly."
• “Julia Galef is an intellectual leader of the rationalist community, and in The Scout Mindset you will find an engaging, clearly written distillation of her very important accumulated wisdom on these topics.” -- Tyler Cowen
• We should assume that we are wrong. We need to build the skill to change our mind. "Our goal should be to be less wrong over time."
• How do you work on this?
  • The key principle is the way you think about being wrong. "Don't accept the premise that being wrong means you screwed up."
• Jeff Bezos left his job on Wall Street to start Amazon and acknowledged the uncertainty. He estimated that his idea had about a 30% chance to work.
• The Scout versus Soldier mindset:
  • A lot of times, humans are in a soldier mindset - "Belief was strong, unshakeable, opposed argument. A soldier is having to defend."
  • Scout mindset - survey and see what's true. Form an accurate map.
• Practical application: Be cognizant how you seek out and respond to criticism.
  • Don't ask leading questions. Recognize the tendency to describe the conflict accurately.
• Also... Not all arguments are worth having. Show signals of good faith.
• Distinguish between two kinds of confidence:
  • Social - Poised, charismatic, relaxed body language, be worth listening to
  • Epistemic - How much certainty that you have in your views
• Persuade while still expressing uncertainty:
  • "I think there's a 70% chance this won't work."
• Lyndon Johnson - Need to understand why someone wouldn't agree with you...
• We are all the sum of our experiences... Approach people, places, and things with curiosity
• Life/Career advice:
  • You're creating a brand - Be conscious of the type of people you're attracting. Work to attract those that make you a better version of yourself.
  • Make the choice to attract people who like intellectual honesty like Vitalik Buterin (founder of Ethereum)

Text LEARNERS to 44222 for more...

Full show notes at www.LearningLeader.com

Twitter/IG: @RyanHawk12  https://twitter.com/RyanHawk12

Dr. Ron Friedman is an award-winning psychologist who has served on the faculty of the University of Rochester and has consulted for political leaders, nonprofits, and many of the world’s most recognized brands. His first book, The Best Place to Work, was selected as an Inc. Magazine Best Business Book of the Year. His most recent book is called, Decoding Greatness: How the Best in the World Reverse Engineer Succes.

Notes:

• When Michael Dell was 16 years old, his parents bought him an Apple Computer. And they were horrified by what he did next... He took it apart to learn how to build it. He was curious. Excellent performers don't passively observe. They take action.
• When you encounter an awesome memo or speech, try to identify why it was remarkable... And then see how you can implement what you've learned to do the same.
• Nature vs. Nurture? "It's both."
• The stories we've been told are wrong: That it takes talent + practice. That's only part of the story.
  • It's thinking in formulas and becoming a collector.
• "Identify what works and turn it into a template for yourself."
• A presidential speechwriter like Jon Favreau (President Obama's speechwriter) would study the greatest presidential speeches in history as he wrote...
  • Reverse outlining - Take a finished product and reduce it to small paragraphs. Read the transcript and identify the emotion.
• There are six main narratives for main characters...
• The analysis comes after collection. Identify what's extraordinary... And then create a template. Create metrics and rate your work.
  • "Measurement begets improvement."
• This requires a mindset of curiosity (like Michael Dell)
• Think in "blueprints."
  • How does this work?
  • How do I recreate it?
• President Obama initially was not a good politician... He observed pastors at churches. He started using repetition and pausing for effect to improve his ability to give compelling speeches.
• How are Chipotle and Starbucks similar?
  • "They think in blueprints." The creators of Chipotle knew that people love burritos, but there wasn't a fast way to get great ones. They created a blueprint. The leaders at Starbucks modeled their buildings after Italian coffee bars. It's "pattern-thinking."
• Tom Petty didn't watch Bruce Springsteen because he felt they were too similar. He didn't want to outright copy him.
• Ron reads fiction to help him become a better storyteller and use cliffhangers in his non-fiction writing.
• Visualization - Why does it not work? "It can give you temporary satisfaction and lead to you not working as hard for the goal. You feel as if you already achieved it." "Visualize the process instead of the outcome."
• The UCLA Study:
  • Visualize the process
  • Practice in the past - Be reflective, use a journal, look back at previous entries
  • Deliberate practice - It needs to be hard and you need feedback from an expert. Practice in different locations. Novelty is important.
• This allows you to be more present in the moment...
• Sign up for improv classes
• Find a hobby that has an overlap with what you do (if you're a manager, join toastmasters to become a better public speaker)
• Tinder algorithms - They predict who you'll find attractive. It looks for commonalities... The takeaway?
  • Start a collection intake engine. Curate what that contains and what you exclude.
• Ritz Carlton obsesses over metrics. They understand that what gets measured gets managed. They optimize for their net promoter score (NPS).
• The links that are drivers to outcomes... For Ron, he needs to do cardio to get into creative mode. To do great cardio, he needs great sleep. To get great sleep, he needs regular massages. It's a chain of events to get the optimal outcome. Figure out what that is for you.
• How to give a great Ted Talk? Ron reverse engineered the most watched talk... Here is what he found:
  • Ken Robinson used one fact
  • He had lots of anecdotes
  • There were LOTS of jokes (and they were funny)
  • The storytelling drives the whole talk
• Taking risks -- Ron learned this from his grandmother and dedicates his work to her. He was born in Israel and moved to New York when he was 7. His grandmother would go door to door selling the services of her husband (he was a dentist).
• "The more risks we take, the more likely we are to succeed."
• Life/Career advice:
  • Take more risks
  • Optimize for your relationships... And your spouse is the most important relationship
• Apply to be part of my Leadership Circle