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The Learning Leader Show With Ryan Hawk

As Kobe Bryant once said, “There is power in understanding the journey of others to help create your own.” That’s why the Learning Leader Show exists—to get together and understand the journeys of successful leaders, so that we can better understand our own. This show is full of stories told by world-class leaders. Personal stories of successes, failures, and lessons learned along the way. Our guests come from diverse backgrounds—some are best-selling authors, others are genius entrepreneurs, and one even made a million dollars wearing t-shirts for a year. My role in this endeavor is to talk to the smartest, most creative, always-learning leaders in the world so that we can learn from them as we each create our own journeys.
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Apr 22, 2018

The Learning Leader Show With Ryan Hawk

Episode 254: Robert Kurson - How To Be A Master Storyteller: Rocket Men, The Most Daring Mission In NASA History

Robert Kurson is an American author, best known for his 2004 bestselling book, Shadow Divers, the true story of two Americans who discovered a World War II German U-boat sunk 60 miles off the coast of New Jersey. Kurson began his career as an attorney, graduating from Harvard Law School, and practicing real estate law. Kurson’s professional writing career began at the Chicago Sun-Times, where he started as a data entry clerk and soon gained a full-time features writing job. In 2000, Esquire published “My Favorite Teacher,” his first magazine story, which became a finalist for a National Magazine Award. He moved from the Sun-Times to Chicago Magazine, then to Esquire, where he won a National Magazine Award and was a contributing editor for years. His stories have appeared in Rolling StoneThe New York Times Magazine, and other publications.  His latest book is titled, Rocket Men: The Daring Odyssey of Apollo 8 and the Astronauts Who Made Man's First Journey to the Moon.

Show Notes:

  • How Rob quickly realized going to Harvard Law School was a mistake
    • "The people who liked being at Harvard Law School are the people I liked the least."
  • Following that, he got a job at a large law firm in Chicago -- "Made a lot of money, bought a BMW, a stereo, a bicycle... And I was miserable"
    • The big corporations/large law firms "punished creative thinking"
  • Writing... "It all started with a basic curiosity that would grow into love." --> "You can't hate what you do and be happy"
  • The theme of writing stories -- "Freedom... Being unbound.  When I was writing stories, the time would go so fast."
    • "Whatever it cost me, I was going to get out of practicing law, and be a writer."
    • "I begged for any job.  I'm incredibly persistent.  I came in on the weekends and took high school football scores as my first job working for a newspaper as a writer"
  • How can others follow their love/passion? "Never give up, do it at night, weekends, refuse to take no for an answer."
    • "I was unwilling to see my life go that way.  I would never stop trying, no matter what.  There was no choice, that's what I was going to do."
  • Key ingredients to being a great story teller?
    • Understand the structure, the arc, the format: inciting incident, challenge, the heroes journey, the battles --> The beginning, middle, and end
    • How the long car rides with his dad gave him a prime example for story telling -- "My dad was a travelling salesman and he would often take me with him.  He's the greatest story teller I've ever known"
  • Why write about the Apollo 8 mission? -- "They are the first 3 men to leave earth and go to the moon.  The people at NASA say Apollo 8 was the most daring mission of all time.  They orbited the moon 10 times.  It was the most rushed mission in history."  They needed to beat the Soviets and rushed it because of that and President JFK
  • George Lowe - The NASA manager had the idea to go without the lunar module
  • The 3 astronauts refused to give up.  No matter what happens, they wont' give up.  Most of the astronauts were fighter pilots in the war.  They developed a psychology that "it won't happen to me."  They were fearless.  They had self-delusion and irrational confidence.  That fueled them.  They were not afraid to fail and had already failed many times in their lives
  • Neil Armstrong crashed on a test flight... Just an hour later, he was seen in his office doing paperwork as if nothing happened.  The best astronauts were not phased
  • What Rob enjoyed most -- Meeting each of the 3 astronauts.  All 3 are alive and still married (rare in the astronaut program).  They are down to earth, humble leaders
  • Rob describes what it was like flying with Frank Borman
  • What it was like watching Apollo 13 with Jim Lovell (who was also on Apollo 8)
  • The power of constraints -- "Deadlines can help us do incredible things.  Construct them for yourself."
  • Rob's routine -- At desk by 6:00 am and work until 2:00.  "After that, my work isn't very good."
    • Structure it first, organize, and storyboard it
    • Take a lot of walks with a digital recorder and speak the story out
  • Rocket Men has been optioned by Netflix
  • "Deadlines can help us do incredible things.  Construct them for yourself."

    Social Media:

Apr 15, 2018

The Learning Leader Show With Ryan Hawk

Episode 253: Aubrey Marcus - Total Human Optimization (Own The Day, Own Your Life)

Aubrey Marcus is the founder and CEO of Onnit,  a lifestyle brand based on a holistic health philosophy he calls Total Human Optimization. Onnit is an Inc. 500 company and an industry leader with products optimizing millions of lives, including many top professional athletes around the world.

Aubrey regularly provides commentary to outlets like Entrepreneur, Forbes, The Doctors and The Joe Rogan Experience. He has been featured on the cover of Men’s Health, is the author of the life-coaching course Go For Your Win, and his first book is Own The Day, Own Your Life  from HarperCollins.

The Learning Leader Show

"If you have 5 employees, don't focus on growing to 180 employees. Focus on #6, and the #7. Just the next one. You must surrender to the process."

Show Notes:

  • Commonalities of leaders who sustain excellence:
    • Mental Override
      • They are willing to do the thing you don't want to do (ex. turn the knob to COLD in the shower)
      • Focus on the little things... The little things become the big things
  • Instead of thinking of your life as a whole, focus on making this one day great... OWN the day, own your life
    • Identify the process and structure you need for your ideal day...
    • Do it one day at a time
  • The ability to create you environment and "own your current space" regardless of the environment
  • The difference between 2012 (with 5 employees) and today (180 employees)
    • "Then I did everything, I had to.  Now, I have an incredible team to help."
    • "If you have 5 employees and you want to grow, don't focus on 180 employees. Focus on #6, and then #7. Focus on your team and your customers."
    • "Surrender to the process."
  • Aubrey is a questioner... Why?
    • "I'm constantly reminded how much I don't know"
      • "I'm always open to continued learning. I have a curiosity mindset."
  • "I was down to my last $110K which was loaned to me. If AlphaBrain failed, we were done... Fortunately, it sold out quickly."
    • The importance of Joe Rogan
  • "I was completely all in."
  • "Instead of focusing how to be friends with Joe, I focused on who I was as a person... And becoming a person that people would want to have around." Focus on yourself
    • "The 30 minute coffee with Joe turned in to a 4 hour dinner"
  • "People will detect and know if you're not genuine" -- You must be yourself
  • "Rules are for dogs. Human beings should be driven by morality. By what's right and wrong."
    • How about rules at Onnit? -- There are some that are necessary (talking about sex, or safety.  Both are important and there are strict rules)
  • Having an open relationship with his fiance, Whitney
    • "I questioned the nature of love. What is true genuine love? How does that look? It's wild... And challenging."
    • "This isn't a fairytale. It can feel like you got struck by lightening in the solar plexus."
    • "Having an open relationship is not for everyone and I don't advocate it.  I'm an advocate for understanding relationships."
  • The importance of writing Own The Day, Own Your Life
    • "All of our work needed to be documented. There are over 300 clinical references in the book."
    • Process? "You must show up and write... Even when you don't feel like it. You have to have the mental override."

"I know nothing. But every day I ask questions and take a seat at the table where Truth likes to have snacks." - Aubrey Marcus

Social Media:

More Learning:

Episode 078: Kat Cole – From Hooters Waitress To President of Cinnabon

Episode 216: Jim Collins -- How To Go From Good To Great

Episode 179: How To Sustain Excellence - The Best Answers From 178 Questions

Episode 252: Tom Peters - In Search Of Excellence

 

Apr 8, 2018

The Learning Leader Show With Ryan Hawk

Episode #252: Tom Peters - In Search Of Excellence

Tom Peters is co-author of In Search of Excellence—the book that changed the way the world does business, and often tagged as the best business book ever. Sixteen books and almost thirty years later, he’s still at the forefront of the "management guru industry” he single-handedly invented. What’s new? A lot. As CNN said, “While most business gurus milk the same mantra for all its worth, the one-man brand called Tom Peters is still reinventing himself.”  Tom’s bedrock belief: “Execution is strategy—it’s all about the people and the doing, not the talking and the theory.” (Keep up with Tom at tompeters.com, ranked #9 among “The Top 150 Management and Leadership Blogs.”) His most recent effort, released in April, 2018 is titled, The Excellence Dividend.

"Excellence is the next 5 minutes... Or not."

Show Notes:

  • Commonalities of those who sustain excellence:
    • They are "thoroughly decent human beings"
    • They help other people grow
    • They really care about the people they work with and help them get better everyday
  • Quotes from Tom Peters:
    • "Arguably the eight most important words a leader can utter: “THANK YOU.” “I’M SORRY.” “WHAT DO YOU THINK?”
    • "Priority #1, #2, #3: Culture. Culture. Culture. "It IS the game," Lou Gerstner on IBM turnaround.
    • "My 20-year-old "agile": WTTMSASTMSUTFW/Whoever Tries The Most Stuff And Screws The Most Stuff Up The Fastest Wins.
    • "Every meeting that does not stir the imagination and curiosity of its attendees is what I like to call a PLO: a Permanently Lost Opportunity. I am all in favor of eliminating unnecessary meetings!"
    • The big corporations/large law firms "punished creative thinking"
    • "You must create space for people to be better than they ever have."
    • "Excellence is the next 5 minutes... Or not."
  • The key to being a great manager? "MBWA" -- "The minute those words came out of his mouth, my life changed (Managing By Wandering Around)
  • The importance of being intentional and thoughtful
  • My Dad is a huge fan of Tom's work and told me to read his work
  • "Your culture is managed every minute of every day"
  • The process to prepare for your week as the leader (Sunday night work)
  • Start your meetings with "Good morning"
    • "Find a smile, find the energy" --> Your team will follow your attitude and behavior. "It's your duty to be in a good mood."
  • How to run a world class meeting?
    • A meeting can and should be excellent" --> It sets the stage for the next 5 days. Think about it and prepare.
      • Will it be an upper or a downer?
    • Should have civility and thoughtfulness --> "No smartassery"
  • The definition of a great teacher is "someone who is desperate to help their students succeed."
  • How to choose better people to promote?
    • "First line leadership is of supreme importance"
    • "We always hire for character." --> Theo Epstein: Look at the analytics and combine them with culture and character to decide
  • Training -- "Practice should be harder than the games"
    • Neighbors with Bill Walsh -- "The Score Takes Care of Itself"
    • He spent the first 18 months as the coach of the 49ers developing a new culture
    • John Wooden -- Similar story about culture building
  • Jerry Seinfeld spends six months at very "out of the way" clubs in order to add a new 2 minutes to his stand up routine -- Be that deliberate
  • Tom's training and preparation for a speech (even after doing 3,000+ of them!)
    • Read on the company and the industry in depth
    • Read what's going on in the world - stay up to date
    • Read about the specific city where the speech is being delivered, read the local paper, pick up little vignettes
    • Awake at 2:00 am rearranging the PowerPoint slides -- "I make about 700 changes"
    • How do you feel 30 seconds before you go on stage? "Pure fear, there is enormous pressure for me to deliver for them"
  • Why you should always write thank you notes
    • Campbell's Soup CEO wrote 30,000 thank you notes
    • Home Depot CEO wrote them every Sunday
  • Social Media:

 

Apr 1, 2018

The Learning Leader Show With Ryan Hawk

Episode 251: Joey Coleman - How To Never Lose A Customer Again

Joey Coleman is the Chief Experience Composer at Design Symphony - a customer experience branding firm that specializes in creating unique, attention-grabbing customer experiences. His clients include individual entrepreneurs, start-ups, small businesses, non-profits, government entities, and Fortune 500 companies. For over a decade he's worked with clients that include NASA, Network for Good, Hyatt Hotels, Zappos, the Save Darfur Coalition, and the World Bank.

Joey is a recognized expert in customer experience design, an award-winning speaker at national and international conferences, and has taught business and creativity courses at both the college and graduate school level. Past appearances include presentations at the M.I.T. Sloan School of Management, Google, the Georgetown University School of Business, Stanford University, Zappos, YouTube.  Joey's first book is titled Never Lose A Customer Again: Turn Any Sale Into Lifelong Loyalty In 100 Days.

Subscribe on iTunes  or Stitcher Radio

The Learning Leader Show

"The best way to say thank you to someone is to show love to the people they love."

Show Notes:

  • The 3 things a great keynote speaker does:
    • Change how you think
    • Change how you feel
    • Change how you act
  • The 60 second SPEED pitch from Joey (this is something Joey has never done before and it was incredible!)
    • He speed talks what happens following a purchase you make and how you can secure a customer for life
  • The stages: Assess, Admit, Affirm, Activate, Acclimate, Accomplish, Adopt, Advocate
  • The importance of your messaging within the first 100 days
  • Research and science back -- From Harvard, Bain, Stanford
  • "People who get promoted most and fastest are those who positively impact the business."
    • "People we like get promoted"
  • Why write this book? -- Needed to work out all the kinks, document the 46 case studies and the people/companies who have implemented "the first 100 days" strategy
  • Why do companies lose customers?
    • Selling to human beings - people are skeptical and get buyers remorse
    • Fear, uncertainty, and doubt
    • The new business sales people are not aligned with the account managers
    • More energy spent on getting new clients instead of taking care of the current ones
      • "For a marriage, it requires a lot of work, continually building, communicating, growing." A client should be treated in the same manner
  • Why are the first 100 days so important?
    • Must be on-boarded properly
    • If your customer gets to day 101, they will be with you for at least 5 years
  • The Garrett Gunderson experience
    • "When I showed up, he had a 6 pack of root beer for me and said, 'I wanted you to feel like you are home." -- A preview of what it would be like to be a customer of theirs
  • The $35,000 golf ball -- Pebble Beach
    • Pay attention
    • Record small details that could help you later
    • "When you talk, I listen"
  • Strategic appreciation -- How to say thank you.  The use of gifts, presents, and pictures
  • The best way to say thank you to Joey -- "Do amazing things for my wife and kids."  -- Delta did this for Joey and he is a customer for life
    • As John Ruhlin would say, "The best way to say thank you to someone is to show love to the people they love."
    • Don't send gifts for the holidays when everyone else does.  It's about timing
  • "If you're going to host someone, welcome them at the door... Offer them a glass of water."

"A great speaker can: change how you think, change how you feel, and change how you act."

Social Media:

Mar 25, 2018

The Learning Leader Show With Ryan Hawk

Episode 250: Shep Gordon - The Super Mensch: How To Add Value To The Lives Of Others

Shep Gordon is known in the entertainment industry as having an eye for talent and an innate understanding of what people find entertaining.  After graduating from SUNY Buffalo, Shep moved to LA and in 1969 co-founded Alive Enterprises.  Over the years, Gordon has been responsible for managing the careers of Alice Cooper, Groucho Marx, Raquel Welch, Luther Vandross, Kenny Loggins, and countless others.  He’s also credited as creating the celebrity chef,  which revolutionized the food industry and turned the culinary arts into the multi-billion dollar industry it is today.  His clients that include culinary legends, Wolfgang Puck, Emeril Lagasse, Nobu, Daniel Boulud and many more.  In addition to the impact he’s had on the music, film and food industries, he’s also highly regarded for his philanthropic endeavors.  Shep was named one of the 100 most influential people in Rolling Stone magazine.  He was the subject of Mike Myers 2013 documentary - Supermensch The Legend of Shep Gordon.  He's also written a best-selling book called They Call Me Supermensch A Backstage Pass To The Amazing World Of Film, Food, and Rock ’N’ Roll.

Subscribe on iTunes  or Stitcher Radio

The Learning Leader Show

On meeting with His Holiness, The Dalai Lama -- "When he walked in the room, it felt like I had taken the greatest shower of my life." -- Shep Gordon

Show Notes:

  • The value that Jayson Gaignard added to his life
    • "He came to Hawaii and helped me launch my book and it was a best-seller"
    • "You should always bring value first"
  • A 1968 graduate of college -- great divide in our country at the time - Vietnam War, "I was raised a liberal Jew"
  • "I was a long haired acid dealer"
  • The Janis Joplin and Jimi Hendrix story -- How it got him his start as a manager in Hollywood
  • Fame -- Media is a manipulation - "It consumes people and can be very damaging"
    • "My job was to push the artist. Fame was fools gold."
    • People who wanted fame needed attention... When they stopped getting it, bad things happened
  • Shep had a visionary eye for what would be successful in the future, the ultimate talent scout.  He also understand how to earn PR for his artists to help make them famous
    • "Create things that parents hated... Which led to kids loving it." --> Alice Cooper played a show naked
    • Going from Alice Cooper to Ann Murray... Shep did great work for them and it kept leading to his next client --> Groucho Marx, Raquel Welch
  • Commonality among great entertainers? "They have that moment right before they go on stage... They are scared, neurotic, full of fear.  This fuels them to be great."
  • Commonality of those who sustain excellence?
    • "They never did it on their own.  All the best were surrounded by great teams."
  • Meeting with The Dalai Lama?
    • "When he walked in the room, it felt like I'd taken the best shower of my life."
  • How to throw a world class dinner party?
    • Great food, customized for your guests
    • Eat at a round table and always leave an extra seat (for the host to sit at and move from table to table)
    • The food needs to be buffet style
    • Send quality invitations -- "It's all about the WHO" --> You must get that part right, it's most important
    • Don't talk business
    • Think -- "What could I do to really make their night great?"
  • Life lessons -- "The failures are more important than the successes"
    • "To me, failure is not trying"
    • "If your team can't fail, you can't win"
  • Success to Shep = "A life of service to others"
    • Serving others will make you happy
    • Use you wealth to help other people (ex: "If you own a private plane, find people who will never fly on a private plane and offer them a ride.")
      • "Use your resources in service to other people."
  • Always think about how you can add value to the lives of others.

"Success for Shep = "A life of service to others" --> Helping other people will make you happy

Social Media:

More Learning:

Episode 078: Kat Cole – From Hooters Waitress To President of Cinnabon

Episode 216: Jim Collins -- How To Go From Good To Great

Episode 179: How To Sustain Excellence - The Best Answers From 178 Questions

Episode 107: Simon Sinek – Leadership: It Starts With Why

Mar 18, 2018

The Learning Leader Show With Ryan Hawk. Episode 248: Colin Nanka Colin Nanka is the Senior Director, Enablement for North American Sales and Leadership Development at the world’s leading Customer Relationship Management Company, Salesforce.com. He is a proven sales leader with over 20 years of sales experience including time at Salesforce and Xerox Corporation.  In his spare time, he competes in multi-day, self sustained, adventure races in the world’s most treacherous terrains, including the Sahara Desert, Gobi Desert, Iceland, Grand Canyon, Atacama Desert and, most recently, in Antarctica.

The Learning Leader Show

"Success starts with a choice.  Find someone above you, below you, and at your level.  That's mentor-ship."

Show Notes:

  • Commonalities of leaders who sustain excellence?
    • Understanding of their strengths - self awareness
    • "Do what you say you will do" "DWYSYWDO" - integrity
    • The combination of vision --> execution
  • How have you sustained excellence?
    • Know how to prioritize
    • Tiered accounts
    • Invested 4-6 hours on Saturday and Sunday while others were not working
  • "Going in on the weekend" - The sheer amount of hard work AND extra work differentiated from the rest
    • Going door to door in Canada - "It takes 20 knocks to get 1 opportunity"
      • "Good pipeline solves all ills"
      • "Flood the market with good will"
  • Marc Benioff's management process, V2MOM, an acronym that stands for vision, values, methods, obstacles, and measures
  • Why do crazy races all over the world?
    • "I hit a crisis.  I was very successful and then had a couple bad years. It hurt my confidence."
    • "I realize there is more to life than just working.  The elements of nature... A give back -- be of service to others."
    • The 2011 Sahara Desert race - Trained for a full year. 6 days a week, 160 miles/week.
  • "Success starts with a choice.  Find who's the best, learn from them."
  • Mentor-ship = "Above you, below you, and at your level." Have all three.
  • The practice of "playing up." Play against someone who is better than you in order to stretch and grow.
    • Constantly put yourself in positions to be stretched
  • Using Gallup to find your strengths -- "A very wise investment"
    • Colin's #1 strength - Learning. Curiosity
    • The compound effect of learning, growing, approaching each conversation with a curious mind
  • What have you learned from the adventure races?
    • Dealing with failure.  How to learn from others. "We all get better from sharing ideas."
  • Biggest mistake new managers make?
    • "They are constantly surprised about the "people" side"
      • How to have tough conversations
      • They try to do it all -- You need to be a multiplier -- Trust, Coach, Empower
      • "If you don't lengthen the leash, you aren't allowing them to grow"
      • First 30 days - "Focus on winning hearts and minds"
      • Do a full day off site meeting with no focus on the business.  Get to know them.
      • Utilize my "Get To Know You" document
  • Understand your team value system:
    • Vision
    • Values
    • Methods - Critical success factors
    • Obstacles
    • Measure -- The Marc Benioff model
  • The #1 value is TRUST -- Ensure this is established early on.  Empower the team to make decisions.  As the leader, be a facilitator
  • Roger Federer -- Finding joy in what you do.  Loving the practice, the process.
    • Do things daily that bring you joy in life
    • "Before I do anything for the company, I do something for myself. To bring me joy."
  • Hiring a coach? Why?
    • Colin has had a coach for 10 years
  • "Just put 1 foot in front of the other" -- 19 hour race in Iceland
  • Be: 1) Strong 2) Relaxed 3) Grateful ("It's hard to be angry when you're grateful")

"Learn the rules like a pro, so that you can break them like an artist." - Pablo Picasso

Social Media:

Mar 11, 2018

The Learning Leader Show LIVE! With Ryan Hawk & James Clear

Episode 248: James Clear LIVE! - How Can We Live Better?

This was recorded in front of a LIVE audience in Columbus, Ohio.  My teammates at Brixey & Meyer had the original idea for a live event and collectively we put together an amazing evening with more than 100 invited guests.  It was incredible!   The room was full on engaged leaders.  I loved the energy! I'm already looking forward to the next one.

James Clear studies successful people across a wide range of disciplines — entrepreneurs, artists, athletes, and more — to uncover the habits and routines that make these people the best at what they do. Then, I share what I learn in my popular email newsletter.

His work has been covered by dozens of major media outlets including The New York Times, CBS, Entrepreneur MagazineForbesTIME Magazine, and more.

The Learning Leader Show

"A constant dose of uncertainty will help you grow your comfort zone."

Show Notes:

  • The aggregation of marginal gains - “The 1 percent margin for improvement in everything you do.”  If you improve every area related to your life by just 1 percent, then those small gains will add up to remarkable improvement.
  • When you google “goal setting,” JamesClear.com comes up within the top 3 answers.  James goal setting process.
    • The difference between systems and goals. Goals are useful for setting the direction. Systems are great for actually making progress.
  • If we are serious about achieving our goals, however, we should start with a much different question. Rather than considering what kind of success we want, we should ask, “What kind of pain do I want?
  • First Principles: Elon Musk on the Power of Thinking for Yourself.
    • First principles thinking is the act of boiling a process down to the fundamental parts that you know are true and building up from there.
    • Mindset shifts --> Reframing
  • Love of Travel -- Why do it? Perspective? Voluntary hardship.  "You don’t know what you’re capable of if your body has never been forced to do it." (David Goggins)
    • "You don't know your capabilities until you're forced to do it."  Put yourself in situations that forces you to do "hard things." --? Travel to Vietnam where few people speak English... Getting lost and being forced to ask for help
    • “A constant dose of uncertainty will help you grow your comfort zone.”
    • Voluntary Hardship = until you are tested, you can't develop the ability to be mentally tough or develop new skills.  Put yourself in these situations regularly to grow
  • Successful People Start Before They Are Ready - Richard Branson story…
    •  "Start before you're quite ready, and trust yourself to figure it out as you go." "Motivation is overvalued, environment is undervalued. Willpower doesn’t work, think about choice architecture."
    • “Trust the ability that you have what it takes to figure it out”
  • The "Goldilocks" rule - "Human beings love challenges, but only if they are within the optimal zone of difficulty."
    • Why you should stretch and "level up," but not too much.  "It's not helpful to seriously play tennis against Roger Federer."  You will be demoralized.
  • How to stop procrastination using the 2 minute rule -- "There is that 2 minutes around 5:30 every day where my wife and I decide... Will we go to the gym or will we sit on the couch and watch The Office all night?" -- The 2–Minute Rule works for big goals as well as small goals because of the inertia of life. Once you start doing something, it’s easier to continue doing it. I love the 2–Minute Rule because it embraces the idea that all sorts of good things happen once you get started.
  • “Decrease the number of steps between you and the good behaviors and increase the steps between you and the bad behaviors”
  • The James Clear "garden hose" analogy
  • Why it might be a good idea to put your TV in the closet...
  • Smaller habits require smaller activation energies and that makes them more sustainable. The bigger the activation energy is for your habit, the more difficult it will be to remain consistent over the long-run.
  • “Resistance is proportionate to the size and speed of the change, not to whether the change is a favorable or unfavorable one.”
  • By contrast, when you accumulate small wins and focus on one percent improvements, you nudge equilibrium forward. It is like building muscle. If the weight is too light, your muscles will atrophy. If the weight is too heavy, you'll end up injured. But if the weight is just a touch beyond your normal, then your muscles will adapt to the new stimulus and equilibrium will take a small step forward.

"Decrease the number of steps between you and the good behaviors and increase the steps between you and the bad behaviors." 

Social Media:

Mar 5, 2018

The Learning Leader Show With Ryan Hawk: Since 2015, Benjamin Hardy has been the #1 writer on Medium.com.  He is pursuing his PhD in Industrial and Organizational Psychology from Clemson University.  Ben's writing focuses on self-improvement, motivation, and entrepreneurship. His writing is fueled by his personal experiences, self-directed education, and formal education.  Ben's work is read by millions of people every month.  

Show Notes:

  • Commonalities of leaders who sustain excellence?
    • They continually put themselves in situations that demand a lot of them.  They put themselves in high stakes situations
    • They invest in themself
    • They create conditions for success to happen
    • Pianist John Burke (Grammy nominated)
      • He puts external pressure on himself ("I will release an album a year").  It forces him to get to work to fulfill those expectations he puts on himself 
      • Being socially invested is a forcing function
      • Signing up for the race like Parker Mays -- A date on the calendar to prepare for.  "If I don't prepare, I will fail miserably"
  • Why you should invest 10% of your income in your self
  • The best self improvement book Ben has ever read? Letting Go
  • "Willpower doesn't work."  You must create the environment to be successful -- Upgrade your mindset
  • Self signaling - How you view yourself is not permanent.  Start to alter your behavior, you start seeing yourself differently
  • You can shape your personality
  • How to upgrade yourself? -- "When you invest money, you are committed"
  • Why all high performers invest in a coach
  • Peak moments -- how to change your life for the better
  • Cal Newport - "Be So Good They Can't Ignore You"
  • Investing in relationships (Jeff Goins and Ryan Holiday)
  • How to build a platform
    • Learn marketing
      • Learn how to write viral headlines (Use numbers, matching, focused on outcomes)
      • Want To Become A Multi-Millionaire? Do These 15 Things Immediately
    • Understand structure - subheadings, short/snappy sentences and paragraphs
      • Have a call to action at the end
      • Create a landing page for email capture
  • What is great writing?
    • Be a good teacher: Communicate effectively.  Convey & connect. Weave stories in and out: Story --> Science --> Story --> Science --> Story --> Science
    • Head knowledge:  Know your space. 
    • Have heart:  Emotional rigor, intense stories
  • How to become a master of your craft
  • Your decisions determine your destiny
  • Visualize the process, not just the outcome
    • Create environments for optimal implementation
    • Pre plan for adversity to strike and how you will respond
  • Morning routine:
    • Write in journal --> "Write it down, make it happen" --> Read --> Work out.  Create momentum for yourself.  

"Willpower doesn't work.  You must create the environment for success to be achieved."

Social Media:

 

Feb 26, 2018

The Learning Leader Show With Ryan Hawk

Pat is the founder of The Table Group and the author of 11 books (including The Five Dysfunctions of a Team)which have sold over 5 million copies and been translated into more than 30 languages. The Wall Street Journal called him "one of the most in demand speakers in America." He has addressed millions of people at conferences and events around the world over the past 15 years. Pat has written for or been featured in numerous publications including Harvard Business Review, Inc., Fortune, Fast Company, USA Today, The Wall Street Journal and BusinessWeek.  This is the second time Pat has been a guest on The Learning Leader Show.  To listen to the first conversation we had, CLICK HERE.

Prior to founding The Table Group, Pat worked at Bain & Company, Oracle Corporation and Sybase.

Show Notes:

  • The email he received from Miami Heat coach, Erik Spolestra, after his first appearance on The Learning Leader Show
    • How he helps professional sports teams
    • Why NFL teams focus on the wrong things when deciding who to draft
      • Teddy Bridgewater vs Johnny Manziel
    • The characteristics of a great teammate:
      • Humility
      • Hunger
      • Emotional Intelligence
    • The success of Nick Foles in The Super Bowl
      • The camaraderie built by coach Doug Pederson of The Philadelphia Eagles
  • "I'm meant to work with people..."
  • The origin story - How Pat started his own business... and why?
    • Potential to work with Steve Jobs and Eric Schmidt
    • The biggest moment in the growth of his business?  Speaking at Willowcreek Church(50,000 people watched)
  • Doing a "talk" instead of thinking of it as a "keynote speech" -- "I'm just talking with the audience."
  • Why turn leadership issues into fables?
    • "We don't read books, but we read yours."  They are so interesting.  "I keep reading your books because I want to see what happens next."
  • Leaders must:
    • Have difficult conversations -- must do the hard things
  • What are the biggest mistakes a new manager makes?
    • "You cannot avoid the discomfort"
    • "Being a leader is uncomfortable"
  • The best leaders are "pushers"
    • The Steve Jobs and Jony Ive story -- "You're so vain"
  • Keys to a great culture:
    • Leaders must be intentional about behaviors they want
    • Must be brutally intolerant if people don't do it well
  • How Pat helped Southwest Airlines
    • Codify their culture -- It had never been done before
  • Working with Chic-fil-a
    • Their CEO wasn't too big to do dishes and clear the plates
    • "They gave snacks for my trip home"
  • "You don't come up with culture, you look at what's there"
  • The importance of stories
  • Pat's business: There are 45 consultants all over the world.  They are:
    • Humble
    • Hungry
    • Smart

"Being a leader is uncomfortable.  You cannot avoid the discomfort."

Social Media:

Feb 19, 2018

The Learning Leader Show With Ryan Hawk:

Episode 245: Maria Taylor - ESPN Gameday, Embracing The Grind, The Value Of Versatility

Maria Taylor is in her sixth season as a host analyst & reporter. In the fall of 2017 Taylor will enter a new role as co-host on ESPN's College Gameday and sideline reporter for ABC's Saturday Night Football.  

Show Notes:

  • How to quickly build rapport with the people you interview?
    • Be prepared with a purpose, truly try to learn about them as a person (quickly), it's not just about their sport or their job.  Care about them as a person
    • Being viewed as an athlete -- "It's helpful working in the sports world that they know I played sports"
  • "As an athlete I was always a perfectionist, I always over prepare."  -- Maria sending her producers a copious amount of notes -- thoughts on situations/games/ideas
  • How to earn promotions quickly? "I never said no to anything.  I was never too big for any game."
    • Maria did high school football games, ACC digital.  She's traveled everywhere, stayed in bad hotels, etc.
      • "You have to be comfortable in the grind, you can't get discouraged."
      • "If I'm not doing something (work wise), I feel wrong."
  • Why Kirk Herbstreit is the best in the business -- "He's the most invested person I've ever seen.  He's always the most prepared person."
  • Adnan Virk "Always show up." -- "They remember how you made them feel."  Be conscious of that
  • Balance?  It will never be perfectly balanced.  Think of it as a stew - vegetable and beef... Certain bites are vegetables and other times it's beef.  That's work-life balance.  There are moments where it is all work, all day, every day.  There are other times where you can relax at home.  It's never a perfect 50 50 balance.
  • The story of Maria making the decision to be a sports broadcaster as a junior in college at Georgia... And then also earning her MBA as a backup plan!
    • She grew up loving sports.  Her dad played college sports.
  • Maria was recruited to play both volleyball and basketball at Georgia.
  • Our mutual feeling about the structure of being "in season" and how the routine helped us get better grades.
  • The first 90 minutes of Maria's day:
    • Start the day with gospel music (worship/faith)
    • New York Times daily podcast
    • Joyce Meyer podcast
  • Why do multiple jobs? (Gameday, sideline reporter, women's basketball studio host)
    • To diversify -- "I don't want to just be one thing.  It's an opportunity to flex different muscles."
    • "I try to investigate to find the best answer"
    • "I like challenges"
  • Person most enjoy interviewing?
    • Nick Saban.  "I try to steer him off the line he's trying to stay on."
    • Receiving coaching as a broadcaster... Who provides it?
      • SEC network producers
      • Feedback is just as important to what you put into your body.  It needs to be healthy and helpful -- "What are we filling our minds with?"
  • How to handle "Twitter haters?"
    • "Sometimes I'll put them on blast..."
  • What is an ESPN Gameday production meeting like?
    • A cast of characters - (listen around the 43:00 minute mark to hear the inside scoop)
  • Winning Edge Leadership Academy
    • Helping young women and minorities in broadcasting
    • Focused on student athletes
    • Doing a retreat in Miami
  • The sense of responsibility Maria feels as an African American woman
    • "Being black.... Half time spent assimilating and half time spent helping your people."
    • The Jemele Hill story at ESPN... Maria's reactions

Social Media:

More Learning:

Episode 078: Kat Cole – From Hooters Waitress To President of Cinnabon

Episode 216: Jim Collins -- How To Go From Good To Great

Episode 179: How To Sustain Excellence - The Best Answers From 178 Questions

Episode 107: Simon Sinek – Leadership: It Starts With Why

Feb 12, 2018

The Learning Leader Show With Ryan Hawk: Bill Curry is a two-time Super Bowl Champion. As an NCAA coach, Bill was named National Coach of the Year at Alabama and later became the first head football coach ever at Georgia State. As an ESPN commentator, he regularly shared his thoughts with a worldwide audience of millions. When Bill talks of discipline and success, his life experience is proof-positive of the effectiveness of his methods. Bill played for some of the greatest coaches of all time, including Vince Lombardi, Don Shula, and Bobby Dodd. His teammates included legendary players like Willie Davis, Bart Starr, and Johnny Unitas. Bill has studied the lives and methods of his personal heroes from past generations, ranging from Helen Keller and Rudyard Kipling to Theodore Roosevelt and Goethe. When Bill talks of leadership and success, his is a personal message molded by his extraordinary mentors and role models.  He is also the best-selling author of TEN MEN YOU MEET IN THE HUDDLE: LESSONS FROM A FOOTBALL LIFE. 

"Everyone has the will to win, but not everyone has the will to prepare."

Show Notes:

  • The 6 common characteristics of champions =
    • Show up - on time, be early, every time, be punctual, read to be your best
    • Singleness of purpose - Vince Lombardi, "his focus was powerful"
    • Unselfish - Bart Starr - "he literally gave the shirt off his back for others"
    • Tough - Don't make excuses, be great in the 4th quarter, never blame anyone else
    • Smart - Prepared, always last person off the field.  Johnny Unitas and Raymond Berry did this
    • Never quit - Never give up
  • FEAR?  Prepare out of fear? - "There is some truth to that."  "Everyone has the will to win, but not everyone has the will to prepare."
    • Personality, GRIT, Heart, Soul -- "Keeping prepping when others aren't"
  • The difference between good and great coaches?
    • Bobby Dodd (Georgia Tech) was a great coach.  A great coach can change your life.  They study the game so intently.  They intimidate other coaches with their brain.
    • Vince Lombardi would not tolerate prejudice or racism.  He had more African-American players than anyone else.  He was so precise in his methodology.
    • Don Shula had the ability to build relationships with each player
  • How can this be translated to the business world?
    • Reach inside the souls of the leaders -- the gift we have is "Magna Nimitas" -- Greatness of spirit.
      • Each person has a unique spirit - it's beautiful.  WE have brilliance within us.
      • Directly challenging the leaders to understand their people
      • Narcissism destroys leaders
  • Bill sat down with his players and went over their goals
  • We all need to have our own board of personal advisors, mentors
  • Bill's 4th year at Georgia Tech -- John Robert Bell said "I know you can play/" --> The impact that had on Bill was immense
  • Bill as a mentor -- He loves doing it.  He hears from at least one play every single day
  • Being humble -- "I know two types of people.  People who are humble and those who are about to be humbled." -- "Ray Nitschke humbled me pretty good"
  • The huddle - We need every teammate on every play to survive.  The huddle is a metaphor for our culture.
    • Why does the huddle matter?  "You can't be racist, sexist, everyone is part of that huddle."
  • Unique exercises Bill does at companies -- Understand each individual unique finger print, joining hands across aisles
  • The importance of intellectual curiosity and asking questions -- "People ought to be skeptical... Ask questions"
  • "There is a fellowship of the miserable.  I love them, but I avoid them."
  • Success?  His wife has helped him understand what success is... It used to be winning games.  He was miserable when he lost.  She taught him that's not a rational way to live.
    • Now success is "Am I making a contribution to the well being of others?"
  • Important marriage advice -- Do what you're told and what you say you're going to do.  Learn to listen.
  • Learning Leader - "I love that title!"

"Success = "Am I making a contribution to the well being of others?"

Social Media:

Feb 5, 2018

The Learning Leader Show - Annie Duke is a woman who has leveraged her expertise in the science of smart decision making to excel at pursuits as varied as championship poker to public speaking. For two decades, Annie was one of the top poker players in the world. In 2004, she bested a field of 234 players to win her first World Series of Poker (WSOP) bracelet. The same year, she triumphed in the $2 million winner-take-all, invitation-only WSOP Tournament of Champions. In 2010, she won the prestigious NBC National Heads-Up Poker Championship. Prior to becoming a professional poker player, Annie was awarded the National Science Foundation Fellowship. Because of this fellowship, she studied Cognitive Psychology at the University of Pennsylvania.

Show Notes:

  • Sustained Excellence =
    • Open-minded to people who disagree with them
    • They ask "Why am I wrong?"
  • Using "I don't know" or "I'm not sure" shows immense security in oneself.  Great leaders do this.
  • The "half life of facts" should never be 100% certain -- "It does you a disservice in becoming more knowledgeable if you are certain you are right"
  • Hidden information -- Invite others to share information with you... To collaborate
    • "Here's what I think, but I don't know..." --> We're trained from an early age that those are dirty words, but they shouldn't be. We're supposed to always know, but having that mentality limits what you can learn
  • Put systems in place to allow exploration of alternative strategies
    • Do a deeper dive, consider all reactions. This will help you prepare in case something goes wrong.  You can put plans in place by acting in this manner
  • Why write Thinking In Bets?  Annie has a unique background: cognitive psychology, professional poker, decision making under pressure.  In poker: decision making is fast and furious (a hand of poker is 2 minutes)
    • "Learning occurs when you make a decision and have feedback"
  • The art of boosting academic research with stories and popular culture -- Seinfeld, The Super Bowl
  • Listen to the disagreement Annie and I have in regards to Pete Carroll's decision to throw a pass on the goal line at the end of The Super Bowl (around the 24:00 mark)
  • Most people are "resulting."  They are not measuring the decision making process with all the facts, they just view the result.  That is wrong.
    • Resulting - "Using the outcome as the sole determination if the decision was good or bad"
    • While Annie and I disagree, we both had an open mind to what each other had to say and considered the other person's point of view
  • A good approach in your business = Analyze the decision making process prior to knowing the result
  • Example: If a number of people are interviewing the same candidate (separately), the boss should wait to offer her opinion until the end.  Her thoughts will skew the feedback she needs from her teamCommonalities of great CEO poker players = They don't think they're good at poker.  They recognize they aren't as good as the pros and they work to put themselves in higher odd situations to "get lucky." (Listen around 45:00 to get the full context)
    • How to be a good head's up poker player?  Recognize your strengths and weaknesses vs that particular opponent.  If you deem they are better than you, then look for "coin flip" situations (example: Ace King vs a pair of 7's).  If you are better than your opponent then avoid coin flips and extend the match.  The longer the match, the better the odds for the better player to winThe importance of accountability:
      • How often does someone spout off without thinking?  If you follow that up with, "You wanna bet?"  How do they respond?  They probably rethink what they've said.  We should always "think in bets."  Think of our decisions as being "bet worthy."  If someone says, "You wanna bet?"  We should be in the position to say yes.  If we're not, then we need to rethink what comes out of our mouths and the decisions we are making.
      • "A bet is just a decision based on a belief that you think is how something will turn out."
      • If we think in bets, it forces us to seek out as much information as possible prior to making a decision.
      • That is a good thing and will help us make better decisions

"A bet is a decision based on a belief that you think is how something will turn out."

Social Media:

More Learning:

Episode 078: Kat Cole – From Hooters Waitress To President of Cinnabon

Episode 216: Jim Collins -- How To Go From Good To Great

Episode 179: How To Sustain Excellence - The Best Answers From 178 Questions

Episode 107: Simon Sinek – Leadership: It Starts With Why

Jan 29, 2018

Sustained Excellence = "They're over themselves" - They do not have an ego. They figure out the big truths, get over feelings, have clarity, vision. Great communicators - Like an athlete, they can be obsessed.  Keenly aware, active listeners, intentional with actions.

  • Why write The Culture Code?
    • Spending time around great teams and businesses, "I love the vibe, it's different." Had a desire to understand how that happens.  How to create trust"Typically we think of culture as in your DNA or not, but it's not.  "Great culture is something you can learn"The competition with Dan's two brothers growing up led to this fascination and curiosity with building great team culture"We routinely deeply underestimate our environments and the effect they have on us."
      • "As leaders, we need to create the conditions for excellence"The 3 Skills -- 1) Build Safety 2) Share Vulnerability 3) Establish Purpose
        • Build Safety - Why do a group of kindergartners do better than a group of CEOs?  The kindergartners have now agenda or care about credit.  They focus on doing the best work.  CEOs (in the study) were worried about who got credit and tearing each other down.
          • Safety is the single most important piece of foundation needed for great culture
          • Greg Popovich overdoes the "thank yous" - He regularly says thank you to the members of his team.
          • A painstaking hiring process - The single most important decision is "who's in and who's out."
            • You should script the entire first few days of a new employees time at a company -- Pixar example (20 minute mark) -- "At Pixar, we hired you because we need you to help us make our movies better."
          • John Wooden would routinely walk the locker room and pick up trash
        • Share Vulnerability - Functional notion that's so important
          • "Sharing a weakness is the best way to be strong" -- Navy SEALs example: The AAR (After Action Review)
          • The most important 4 words a leader can say, "Anybody have any ideas?"
            • Also, "I screwed up"
          • Over-communicate expectations
            • "We shoot, move, and communicate
            • "The only easy day was yesterday"
          • How to be a great listener
            • "Your goal as a listener should be to add energy." Ask questions, don't just sit there and nod.  Listen and absorb.  Help them leave higher than when you arrived.  Follow up to go deeper.  Being a great listener is a heroic skill.
            • Have "empathy and energy" as a listener -- dig in to assumptions (unearth)
          • Aim for candor, but avoid brutal honesty - good groups care about relationships, not brutality.  Candor is a better word
          • "Culture: From the Latin word cultus, which means care."
          • Great teams are made up of players who don't want to let their teammates down.
            • Greg Popovich and other great coaches disappear on purpose to let their team figure out it through tough moments.  Smart leaders create opportunities for teams to struggle and figure it out. --> "The leaders job is to make the team great without him/her."
          • Build a wall between performance review and professional development -- When you combine the two, you get neither.  Toggle, create safety so you can be more open and honest.
          • Establish Purpose
            • What's important now?  You must define that
            • Value statements aren't super useful -- "fill the windshield with a story."
            • Clear narratives guide attention
            • Name and rank your priorities
Jan 22, 2018

The Learning Leader Show With Ryan Hawk

Episode 241: Austin Kleon - How To Steal Like An Artist

Austin Kleon is the New York Times bestselling author of three illustrated books: Steal Like An ArtistNewspaper Blackout, and Show Your Work! His latest release is The Steal Like An Artist Journal: A Notebook For Creative Kleptomaniacs. His work has been translated into over twenty languages and featured on NPR’s Morning Edition, PBS Newshour, and in The New York Times and The Wall Street JournalNew York Magazine called his work “brilliant,” The Atlantic called him “positively one of the most interesting people on the Internet,” and The New Yorkersaid his poems “resurrect the newspaper when everybody else is declaring it dead.” He speaks about creativity in the digital age for organizations such as Pixar, Google, SXSW, TEDx, and The Economist. He grew up in Ohio, but now he lives in Austin, Texas.

"Reading is so essential to writing... I don't even think about it.  I just always do it."

Show Notes:

  • Sustained Excellence =
    • "I wrestle with jealously about others who do better work than me... Until I realize it's very rare to see someone who doesn't deserve it based on how hard they work."
    • The people who sustain excellence are typically the hardest workers over the long term
    • "If you want to do better, work harder."
  • Austin's ritual
    • Write a page a day like Stephen King
      • Little bits of work add up over time
      • When you do something you love, you're always working... It's an endless stream
      • "I try to be a good boss to myself" -- But there is no punching the clock in and out... It's always in
  • Steal Like An Artist
    • Wrote an article titled "10 things I wish I had known when starting out" -- That became the best-selling book
      • The blog post and speech that went with it went viral
  • The Creative Process
    • Daily writing... Eventually show the audience to test if it's useful for them
  • "It's like a factory"
    • Collect
    • Make time to write
    • Gather to longer piece to essay
    • Put it out to the world
    • Collect feedback (live audience sometimes)
  • A daily blog helps the book writing process
    • Collect, synthesize, make, share -- "Stealing & Sharing"
  • Reading is a massive part of the writing process... Must read a lot
    • "Reading is so essential to writing.  I don't even think about it, I just do it."
  • "My job as an author is to point people to things people haven't seen"
  • "Being a leader... You have to be curious... You have to find great stories and examples." -- You must read a lot to do this
  • What advice do you give to others?
    • "You need hobbies... People used to have hobbies, not they have Netflix."  Try to restore something, do work, have a hobby -- It will build creativity
  • The two desks
    • Analog desk -- pens, markers, paper, scissors... Make stuff
    • Digital desk -- computer
  • "Walking is an insanely creative activity"
  • Enjoying captivity -- Be useful on train rides, flights... No wifi
  • The open office plan is a nightmare for an introvert like Austin
  • "You want hearts, not eyeballs." -- Focus on engagement of your audience, not just the size of it.
    • "The number of people doesn't matter as much as the quality of the people who follow you."
    • "Becoming a friend of someone you look up to is one of the best things that could ever happen"
      • Creating great work gives you the opportunity to do this

"You want hearts, not eyeballs." -- Focus on engagement of your audience, not just the size of it.

Social Media:

More Learning:

Episode 078: Kat Cole – From Hooters Waitress To President of Cinnabon

Episode 216: Jim Collins -- How To Go From Good To Great

Episode 179: How To Sustain Excellence - The Best Answers From 178 Questions

Episode 107: Simon Sinek – Leadership: It Starts With Why

Jan 15, 2018

The Learning Leader Show

Todd Henry is the founder of Accidental Creative, a company that helps creative people and teams be prolific, brilliant and healthy. He regularly speaks and consults with companies about how to develop practices that lead to everyday brilliance. He is the author of four books (The Accidental Creative, Louder Than Words, Die Empty, Herding Tigers), speaks internationally on productivity, creativity, leadership and passion for work, and build tools for creative people and teams. In short, he's an arms dealer for the creative revolution.  His latest book is called Herding Tigers: Leading talented, creative people requires a different skill set than the one many management books offer. As a consultant to creative companies, Todd Henry knows firsthand what prevents creative leaders from guiding their teams to success, and in Herding Tigers he provides a bold new blueprint to help you be the leader your team needs. Learn to lead by influence instead of control. Discover how to create a stable culture that empowers your team to take bold creative risks. And learn how to fight to protect the time, energy, and resources they need to do their best work.  

"Great leaders have great rituals. Great leaders are connected. Great leaders have set questions they ask when they meet someone for the first time."

Show Notes:

  • Sustained Excellence =
    • Great leaders have great rituals
      • Disciplined time to study/reflect
      • Well read
      • Go on walks
    • Great leaders are connected to their network
    • Great leaders have set questions they ask someone when they meet for the first time
  • Todd's rituals
    • Same breakfast everyday, same coffee mug everyday
    • 1 hour of study/read/time to think
    • Writes morning pages (3 full pages long hand)
  • Creating space for yourself
    • Predictable space, a buffer - "I have a ritual of taking a long walk in the middle of my day" -- "It helps me get lost in thought"
  • Set questions to ask when you meet someone
    • "What's the most important thing I should know about you?"
    • What's inspiring you right now?"
  • Cover bands don't change the world
    • Go out and present YOUR ideas to the market place
    • "If you want to have a voice in the market place, you have to have a voice" -- You can't just regurgitate what others say: Take what you learn, synthesize it with your own thoughts and have a voice, a point of view
      • "Your synthesis is what is valuable"
  • Writing The Accidental Creative was hard and lonely
  • Leading Creatives - We assume they get it... No, you must be clear that they do.  Walk them through your thought process, what you expect, why you expect it
  • Brian Koppelman (Creator of Billions) - Leading with influence vs being a micro-manager.  The director must own the show... They must have a compelling vision, point of view. Koppelman must create the space to give the director of each episode that ownership (he owns it all)
  • Creative people need two things
    • Stability - Protect them, give them the space they need, be clear
    • Challenge - Cannot allow boredom
    • These two exist is constant tension, push/pull.  You have to know how/when/why to turn the dial on each
    • "Your entire career, up until you're a manager, you have complete control -- As a manager you must shift from control to influence (it's hard) or the team cannot scale beyond you
  • Your team must understand the WHY behind what you do -- If not they just inherit tactics but don't know why they do it.  It can't scale without knowing the WHY
  • Need to make certain creative people feel ownership of the work
    • Influence is about principle
  • Why is implementation and execution so hard?
    • Leaders struggle with insecurity
      • "Your area of greatest insecurity can inflict the most damage to your organization... It's about ego more than confidence"
  • Why write Herding Tigers?
    • "I wrote the book I wish I had... A lot of people don't have the model of what great leadership is"
  • Here's what it feels like right now:
    • Action
    • Pause
    • Reflection
    • Redirection
    • Action

"Cover bands don't change the world.  Find your own voice."

Social Media:

More Learning:

Episode 078: Kat Cole – From Hooters Waitress To President of Cinnabon

Episode 216: Jim Collins -- How To Go From Good To Great

Episode 179: How To Sustain Excellence - The Best Answers From 178 Questions

Episode 107: Simon Sinek – Leadership: It Starts With Why

Jan 8, 2018

Episode 239: Dan Pink - The Scientific Secrets Of Perfect Timing (When)

Daniel Pink is the author of six provocative books — including his newest, When: The Scientific Secrets of Perfect Timing, to be published in January 2018. His other books include the long-running New York Times bestseller A Whole New Mind and the #1 New York Times bestsellers Drive and To Sell is Human. His books have won multiple awards and have been translated into 37 languages.  If you'd like to listen to the first time Dan joined me on The Learning Leader Show, CLICK HERE.

Dan's TED Talk on the science of motivation is one of the 10 most-watched TED Talks of all time, with more than 19 million views. His RSA Animate video about the ideas in his book, Drive, has collected more than 14 million views.(from DanPink.com) (Photo Credit - HOW Design)

The Learning Leader Show

"It's like brick laying.  I show up every day and I hit my word (count) goal.  Day after day after day.  Every day."

Show Notes:

  • Dan's book writing process:
    • "It's like 1930's football... One short play at a time."
    • Brick laying, very laborious...
      • Get in office by 8:30 and hit the writing (word count) goal every single day... Day after day after day after day...
      • Write 700 words a day, every da
        • "I show up and hit my number, every single day"
    • Combining research with interesting stories -- work in chunks, have research in a Word doc, and the book in a separate doc. Review, go back and forth
    • Go through the (printed out) research, highlight, underline, review a lot
    • If you do this every day, it adds up
  • Why write about this topic? The topic of When
    • As a writer, you must pick a topic you are VERY interested in... You spend years on the project (research, writing, speeches)
    • "I wrote this book because I wanted to read it"
  • How to know if an idea is worth exploring?
    • "You don't... But when you share it with others, does it create curiosity in them?  Do they ask follow up questions?  If they do, you may be on to something"
  • The 3 stages of our days
    • Peak - Analytical work, smart
    • Trough - The afternoon "Bermuda Triangle" -- A bad time to make decisions
    • Recovery - A creative time
  • Why lunch is the most important meal of the day -- This is a time where you need to leave what you're doing, go outside, go with a friend, disconnect from work, don't look at your phone, need to recharge
  • Breaks are enormously important - Social breaks (with friends) are better than solo breaks
  • Napping for 20 minutes in the afternoon is very helpful
    • Drink a cup of coffee, set you iPhone for an alarm to go off in 23 minutes, lay down with an eye mask.  If you fall asleep in 5 minutes, you get an 18 minute nap, and you wake up and the caffeine starts to kick in
  • Why NBA players who get more "touches" have more success than others... Scientific evidence supports this
  • The importance of endings... How we end things:
    • Energize - More 29, 39, 49 year olds run marathons than any other age.  People want to end on a high note
    • Encode - Evaluate and record experiences - How something ends is very important. Look at Yelp reviews -- People remember the experience for how a meal ended more than anything else
    • Elevate - People prefer rising sequences. Dan's favorite tip:  When sharing good news and bad news, always START with the bad news, and end with the good news
  • We are very intentional about who, what, why... why aren't we intentional about WHEN?  We should be...

"We are very intentional about who, what, and why.  We aren't intentional about WHEN.  We should be."

Social Media:

Jan 1, 2018

The Learning Leader Show

Episode 238: Neil Pasricha - Why Action Creates Motivation: 1,000 Awesome Things

Neil Pasricha is the New York Times-bestselling author of The Happiness Equation and The Book of Awesome series, which has been published in ten countries, spent over five years on bestseller lists, and sold over a million copies. Neil is a Harvard MBA, one of the most popular TED speakers of all time, and after ten years heading Leadership Development at Walmart he now serves as Director of The Institute for Global Happiness. He has dedicated the past fifteen years of his life to developing leaders, creating global programs inside the world’s largest companies and speaking to hundreds of thousands of people around the globe.

"Most think motivation leads to action... No, motivation doesn't cause action... Action creates motivation."

Show Notes:

  • Commonalities of leaders who sustain excellence:
    • C -- Clarity - Clear, succinct, memorable
    • O -- Optimism -- "Find the good in everything"
    • P -- Patience -- Delaying decision making until the last possible moment
      • The quality can improve if "we let the tension live"
  • Empower others - "Parkinson's Law" - Work rises to the time needed to complete it.
  • "I don't want to fight the customer."  -- Thinking about everything from their perspective. Wal-Mart
  • Being a Harvard Business School graduate
    • "Chase the companies that don't come to Harvard to recruit.  You'll learn more." -- Why Neil went to Wal-Mart
  • Neil's 30 second pitch to why someone should hire him for a leadership role when he was very young
  • "I had to be artificially confident"
    • His pitch -- 3 quick questions
      • Do you value internal promotions?
      • What's the #1 program you've seen?
      • Would you be interested in topics of developing leaders at Harvard?
        • Get their email address and follow up
  • None of the companies were hiring when he was leaving school... Neil had to "create a job" within companies to get hired
  • Brene Brown - "If you go through life trying to find confirmation you don't belong, you'll find it."
  • 2008 - The world was falling apart, his marriage ended, his best friend committed suicide..
    • He started the blog, 1,000 Awesome Things
    • Won a webby award for best blog in the world
    • Wrote The Book Of Awesome
  • He moved to NYC... Didn't know anyone, lived alone
  • He was going through pain while starting the awesome things blog.  Focused on three things:
    • Make the blog public - hold him accountable
    • Use a countdown - From 1,000 to 1 -- Helped him know it was going to end at some point
    • Finite - There is light at the end of the tunnel
  • "Most think motivation leads to action. Not true. Action creates motivation."
  • The importance of consistency - Neil's idea was not unique, but doing it everyday made him different from most
    • "Try to be receptive of other people's ideas" -- Helps you "notice things"
  • "Your questions are fantastic.  I'm not surprised."
  • Working on deadlines -- Neil wrote for a newspaper for four years.  Helped with this skill
  • "I believe in consistency"
  • Actionable advice: You have three, 56 hour buckets of your week.  They are:
    • 56 Hours - Sleep
    • 56 Hours - Work/Job
    • 56 Hours - What are you spending this time on? You can do whatever you want...
  • The happiness equation - Work/Life balance fulcrum -- Flywheel
  • Taking his side hustle and making it his full time job -- "I should have done it sooner."

"If you go through life trying to find confirmation that you don't belong, you'll find it." -- Brene Brown

Social Media:

Dec 25, 2017

The Learning Leader Show

Episode 237: AJ Jacobs - The Power of Irrational Confidence (Life As An Experiment)

A.J. Jacobs is an author, journalist, lecturer and human guinea pig. He has written four New York Times bestsellers that combine memoir, science, humor and a dash of self-help.  He is also editor at large at Esquire magazine, a commentator on NPR and a columnist for Mental Floss magazine. He is currently helping to build a family tree of the entire world and holding the biggest family reunion ever in 2015.

In addition to his books, Jacobs written for The New York TimesEntertainment Weekly, and New York magazine.

He has appeared on OprahThe Today ShowGood Morning America, CNN, The Dr. Oz Show, Conan and The Colbert Report.  He has given several TED talks, including ones about living biblically, creating a one-world family, and living healthily.

"It's easier to act your way into a new way of thinking, than think your way into a new way of acting."

Show Notes:

  • Commonalities of leaders who sustain excellence:
    • Self delusion -- Optimism helps you do incredible things.  Acting "as if"
      • "It's easier to act your way into a new way of thinking, than think your way into a new way of acting."
    • Great curiosity -- "I'm curious about everything... Even things that don't interest me."
  • Why he read the entire Encyclopedia Britannica
  • Why the "good ole days" actually sucked -- Studying this made him very grateful for being alive today
  • The practice of radical honesty and how it got him in trouble -- He was forced to tell the full truth at all times
    • Can be good or bad
  • Gratitude -- Common among the greatest achievers -- be thankful for everything. "When you're grateful for something as small as the elevator door opening, you're much happier."
  • It's All Relative -- Building a world family true.  How we are related.  How he is related to President Barack Obama...
    • It helps with perspective and tolerance... We're more tolerant of people we are related to
    • The Global Family Reunion event
  • Why his experiments drive his wife crazy -- The year of living biblically -- Why it was so hard to follow the exact words of the Bible
  • Harvard studies -- If we share DNA, people are more open to help one another
  • Why we need to get out of the echo chamber
  • Typical day -- stretch, treadmill desk, write and walk at the same time, walking keeps him alert
    • Importance of "walks with wife" -- raises serotonin
  • Batching activities -- Phone calls
    • It's lonely as a writer... AJ needs to speak with other creatives often: "I need to bounce ideas of of others in between the alone time"
    • Doing "Skype" lunches.  He eats lunch with friends over Skype
  • Best advice he's heard: From George Clooney -- "When I get up to bat, I don't think Am I going to hit a home run? I think, where will I hit this home run?" -- The importance of irrational confidence.  Delusional optimism is helpful.
  • Stage presence (when speaking) -- Why you "owe it to the audience" to think "you're the baddest dude on the planet" and will deliver for THEM

"When I got up to bat, I didn't think, "Am I going to hit a home run?" I thought, "Where will this home run go?" -- George Clooney on the importance of self confidence

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Dec 18, 2017

Episode 236: Brian Scudamore - CEO of 1-800-GOT-JUNK: How To Scale A Business

Brian started his business in Vancouver, Canada at the age of 18, and later went on to franchise 1-800-GOT-JUNK? as a way to expand operations. Today, 1-800-GOT-JUNK? has 1000 trucks on the road throughout some 180 locations in Canada, the United States, and Australia.

Brian has received wide recognition in the media and business community. 1-800-GOT-JUNK? has celebrated appearances on the highly-acclaimed Undercover Boss Canada, Dr. Oz, Dr. Phil, CNN, ABC Nightline, the Today Show, The Hour with George Stroumboulopoulos, and the View. His story has been told in Fortune Magazine, Business Week, New York Times, Huffington Post, and Wall Street Journal, to name a few. 1-800-GOT-JUNK? is currently the starring junk removal attraction on the hit A&E reality show, Hoarders.

Brian has brought his entrepreneurial success story to many conference stages, including the Fortune Small Business Magazine’s national conference. A strong believer in personal and professional development, Brian graduated from MIT's four-year Birthing of Giants program, and has subsequently completed several years of MIT’s BOG’s alumni program, Gathering of Titans. He is also a participant in a nine-year executive education program at Harvard University through YPO Presidents’ University. (from 1800gotjunk.com)

The Learning Leader Show

"I don't know if you can live the full potential if it's a side hustle. You need to give maximum effort."

Show Notes:

  • Commonalities of leaders who sustain excellence:
    • Focus - All in, not a side hustle
    • Faith - Belief in self, clear vision
    • Effort - Discipline
  • Why we all need an "MBA" -- A "Mentor Board of Advisors"
  • Fred DeLuca -- Subway founder - He never took his eye off the prize. He struggled and kept going. 32 stores in 12 years.
  • Are entrepreneurs born or made?
    • Brian started a carwash as a kid.  He sold candy in his dorm room
  • Creativity as a Dad -- Always build things with your kids and watch them grow together (ie. a garden)
  • Why did he start 1-800-GOT-JUNK?
    • Needed money for college... Initially called it "The Rubbish Boys"
  • Brian learned more about running a business from actually doing it than he did in school
  • The amazing story of Brian's dad "falling out of his chair" when he told me he was leaving school to run the business full time
    • "It couldn't be a side hustle."  The need for maximum effort to be successful
  • How Brian views opportunities
    • And where he thinks of new ideas to create more businesses
  • The importance of going on walks
  • Meeting outdoors in Vancouver -- "Get your muscles moving"
  • Morning routine -- Get up at 5:55
    • Power hour
    • Focus on self
    • Exercise
    • Study French, Italian (other languages)
    • Spend moments learning before the kids wake up
  • Side hustle -- "I don't know if you can live the full potential if it's a side hustle. You need to give it full effort. Imagine the possibility if they quit their job"
  • Philosophy on sales? Mentor Jack Daly -- "Ask questions and listen"
  • How he got his first 100 customers
  • "I have the best job in the world for me"
  • Brian's hiring process
  • Why he fired his entire team of 11 at one point -- They didn't have the right attitude
  • "Everyone must pass the beer and bbq test" -- "You have to want to have a beer and eat bbq with them"
    • "I want friendly, ambitious, passionate, optimistic people."
    • "Hire for attitude, train for skill"
    • Brian is the "culture" interviewer
  • Cameron Herold -- Best man in his wedding, previous business partner.  Brian shares why he had to fire him. "You cannot have 2 "fire, ready, aim" type of people."
  • The process of making mistakes on his path to hiring the right team
  • The need for Erik Church as the COO -- He is an executor.  They are a great yin and yang
    • Take a sheet of paper and write down what you enjoy doing and what you're good at.  Also write what you don't like doing and you're bad it.  Find the person to fill those gaps.  Erik does that for Brian
    • How to handle disagreements?
  • Birthing of giants - MIT -- Annual learning, monthly call
  • The importance of being a lifelong learner, be curious, ask questions
  • Book to read, The E-Myth by Michael Gerber

"I hire friendly, ambitious, passionate, optimistic people. Hire for attitude, train for skill."

Social Media:

Dec 11, 2017

Episode 235: Dr. Gay Hendricks - How To Make The Big Leap

Gay Hendricks, Ph.D., has been a leader in the fields of relationship transformation and bodymind therapies for more than 45 years. After earning his Ph.D. in counseling psychology from Stanford, Gay served as professor of Counseling Psychology at the University of Colorado for 21 years. He has written more than 40 books, including bestsellers such as Five Wishes, The Big Leap and Conscious Loving (co-authored with his co-author and mate for more than 35 years, Dr. Kathlyn Hendricks), both used as a primary text in universities around the world. In 2003, Gay co-founded The Spiritual Cinema Circle,which distributes inspirational movies and conscious entertainment to subscribers in 70+ countries.

Gay has offered seminars worldwide and appeared on more than 500 radio and television shows, including OPRAH, CNN, CNBC, 48 HOURS and others. In addition to his work with The Hendricks Institute, Gay is currently continuing his new mystery series that began with The First Rule Of Ten

Episode 235: Dr. Gay Hendricks - How To Make The Big Leap

Subscribe on iTunes  or Stitcher Radio

The Learning Leader Show

"The money became an effortless byproduct of doing what I love"

Show Notes:

  • Commonalities of leaders who sustain excellence:
    • Openness to learning
    • Great listener
    • They do not waste time being defensive
  • The makeup of insecure people who won't learn = Fear. A bug --> You poke it, it curls towards the center.  They are scared.  We have the same nervous system from many years ago
    • Must acknowledge the fears -- "Don't try to out argue them or "out-facts" them"
    • "Speak to your shared fears" when scared
    • The 4 things we do when scared:
      • Fight
      • Runaway
      • Freeze
      • Space out
    • Fear tries to take us out of the moment
  • His story of going on the Oprah show -- "Being on Oprah was like having 10 shots of espresso"
  • What is the upper limit problem? A point in success/happiness -- if you go past the point of it, you do something to knock yourself down.  Fears keep people locked in certain zones
  • The 4 Operating Zones
    • Zone of incompetence
    • Zone of competence
    • Zone of excellence
    • Zone of Genius
  • Most love to do? "Living full time in the zone of genius"
  • Why you should start with "10 minutes of what you most love to do" -- Then continually bump that time up
  • Making the leap -- Freedom, pressure. Stand up, walk your talk.  So rewarding, but can you make money?
    • "The money became an effortless byproduct of doing what I love"
  • Walk quietly and with passion... Auspicious things happen
  • Life rewards expression of true genius
  • Early 90's, Gay spent 30% of time in his genius zone, then 50%, then 70%, now 90% of time is spent in his zone of genius
  • His zone of genius? "Be a model of creativity.  Explain complicated things in a simple way."
    • Oprah called it "Learning to love yourself"
  • Creativity - Conscious loving ever after -- How to access more creativity? Every day after 50 is a choice between creativity and stagnation. Move, play, create new ideas.  At age 65, Gay started lifting weights.  Must keep moving your body
  • He wrote his first mystery novel at age 65 (Wow!)
  • He just sold the mystery series to Netflix to turn it into a television series
    • It's never too late to start accessing new paths of creativity
    • Put your mind on how to create more
  • Learning Leader = "Commitment to learn from the moment"

"Life rewards expression of true genius." 

Social Media:

Dec 4, 2017

The Learning Leader Show

"As the leader, you are responsible for EVERYTHING that happens in your organization."

Show Notes:

  • Commonalities of leaders who sustain excellence:
    • Humility
    • Constantly looking to improve
    • Learning
    • Willing and able to take criticism
  • Incredible story of a mutiny within the ranks because of a platoon commander's ego
  • Way Of The Warrior Kid - The message for children
    • Be humble
    • Don't give up
    • Work hard
  • Ramadi -- The epicenter, insurgency in Iraq
    • The confusion/fog of war
  • A firefight... Between friendly forces: Who's at fault?
  • Jocko took ownership - "As the leader, I'm responsible for everything that happens on that field. It wasn't your fault, it's mine."
  • "If you make a mistake, you must own it."
  • Owning the mistakes created confidence and trust with Jocko's boss
  • How do you handle a bad boss?
    • Make them look good
    • Ask for feedback, advice, ask for their approval, build them up
    • Isn't that manipulation? "Yes..."
  • "It's not just what you preach, it's what you tolerate."
  • Decentralized command -- Empowering junior leaders to make important decisions. Front line leaders must be empowered. Why? Speed
    • Being empowered as a quarterback to call an audible -- Why this was an optimal way for us to attack a defense and ultimately win games. The coaches needed to trust and empower me to do this
  • Are leaders born or made?
  • Characteristics of great leaders?
    • They take complex things and simplify them
    • They are articulate
    • They are loud (seems strange, but it's true for military leaders and a quarterback)
  • How much can you learn?  You must detach emotion, and be decisive.
  • Why wake up at 4:30 am? "It is time for me to own, it's before everyone else is awake"
  • Favorite part of work? - Podcasting and working with companies
  • How has Jocko created this lifestyle? -- Many years of consistent, sustained work
    • "Discipline Equals Freedom."
  • His discipline for many years has helped him create a lifestyle that he loves

"It's not just what you preach. It's what you tolerate."

 

Social Media:

Nov 27, 2017

Episode 233: Gretchen Rubin - How To Be Happy

Gretchen Rubin is the author of several books, including the blockbuster New York Times bestsellers, Better Than BeforeThe Happiness Project and Happier at Home. She has an enormous readership, both in print and online, and her books have sold almost three million copies worldwide, in more than thirty languages. Fast Company named Gretchen Rubin to its list of Most Creative People in Business, and she’s a member of Oprah’s SuperSoul 100.

She’s been interviewed by Oprah, eaten dinner with Daniel Kahneman, and walked arm-in-arm with the Dalai Lama.

Gretchen Rubin started her career in law and was clerking for Supreme Court Justice Sandra Day O’Connor when she realized she wanted to be a writer. She lives in New York City with her husband and two daughters.

The Learning Leader Show

"What do I want from my life? I want to be happy. How can I be happier?"

Show Notes:

  • Commonalities of leaders who sustain excellence:
    • They are self aware
    • They are happy and healthy and figured themselves out
  • Better Than Before -- How to create great habits
  • "I can't have a little.  I either have none or a lot."  -- Needed to abstain from things like that (sugar)
  • Think -- "What do I want from my life?" "I want to be happy..." She then went to the library to study. Did a deep dive on happiness
    • What are the keys to happiness?
    • Every month (for a year), she created a theme for the month: 3-5 concrete resolutions she could measure to make herself happier
  • Aim higher -- "Enjoying the fun of failure" -- Starting a blog. Initially worrying that nobody would read it. "It's okay to fail."
  • How can you buy happiness?
  • How to be grateful for what you have... Both experiences and possessions
  • Bill Gates takes "think weeks" -- Why we all should do this
  • Warren Buffett can buy anything he wants... But he cannot buy time
  • Gretchen describes her typical day
  • The Four Tendencies (Personality Profiles) -- How you respond to expectations
    • Upholders - Respond readily to both outer expectations and inner expecations
    • Questioners - Question all expectations; they meet an expectation only if they believe it's justified, so in effect they respond only to inner expectations
    • Obligers - Respond readily to outer expectations but struggle to meet inner expectations
    • Rebels - Resist all expectations, outer and inner alike
  • A live role play between Gretchen and me describing which tendency we inhibit and why we are different
  • Questioner vs Upholder - An upholder wants to always follow the rules (Gretchen)... A questioner (me) thinks differently
  • Gretchen's advice - Get clarity on who you are, your personality profile, and how you respond to expectations
    • Questioner - Why are you doing this? Know who, what when, why?
    • Obliger - Go beyond. Let's both commit. Find outer accountability. Take action
    • Rebel - Freedom, choice. "I want my voice heard."Influence change

Social Media:

More Learning:

Episode 078: Kat Cole – From Hooters Waitress To President of Cinnabon

Episode 216: Jim Collins -- How To Go From Good To Great

Episode 179: How To Sustain Excellence - The Best Answers From 178 Questions

Episode 107: Simon Sinek – Leadership: It Starts With Why

Nov 20, 2017

Episode 232: It's Time To Go ALL IN (With Doug Meyer & Greg Meredith)

"Here's the issue:If you're going to pursue a low odds game, the reality is that at some point the odds will go to zero if you don't commit fully. You're never going to get across that chasm if you're going to keep yourself tethered to one side but that doesn't mean taking an unfounded leap into the wild beyond." Jim Collins gave me that advice on Episode #216 here On The Learning Leader Show. I've fired a lot of bullets over the past three years building this show and this platform while working a full time job at a big international corporation. The purpose of this episode is to announce that I have left my full time job to pursue my passion... My love: This show, this platform, this work, on a full time basis. It's time for me to go All In.

The featured leaders tonight are two of my business partners (and friends), Doug Meyer and Greg Meredith.  Doug Meyer is one of the founding partners of Brixey & Meyer.  In his role as Managing Director, Doug serves as a trusted business advisor to Business Owners, CEOs, CFOs and Boards of Advisors, driving value and accountability.  Greg Meredith runs Brixey & Meyer’s Business Advisory Services team, which helps clients with strategic planning, project management, sales strategy, business process and system optimization and more.  I am bringing The Learning Leader brand to Brixey & Meyer full time to run the Leadership Advisory Services team.  In addition to the podcast, I'll be focused on helping clients be more effective leaders, managers, and coaches.  This is done through: consulting projects, 1 on 1 coaching, leadership circles (Mastermind groups), creating written content (book and articles online), and much more.  I could not be more excited to get started!

 "Following your genuine intellectual curiosity is a better foundation for a career than following whatever is making money right now." - Naval Ravikant

Show Notes:

  • 3:06 - My career, what I've done, why I haven't named the companies I've worked for, who has supported this, who hasn't.
  • 5:05 - Why I'm making this move to do it full time, the first lunch I had with Doug, the impact that lunch had on me, how long this has been in the works, advice that was given to me... The phone call I made to my wife Miranda after that meeting informing her of what I wanted to do...
  • 6:40 - The exercise that Doug and I did -- "Write down everything you love to do... And write down the things people have paid for.  Let's build the business based on that information." -- The dream job scenario
  • 8:03 Doug sharing why Brixey & Meyer is different from other firms and why... - The values: Having fun, providing value, passionate, driver of change, accountability, responsibility to the people of the firm
  • 10:01 Doug sharing how The Learning Leader Show has positively impacted his life
  • 11:48 - Greg describing The Business Advisory Practice he leads at Brixey & Meyer
  • 12:07 - How Brixey & Meyer evolves and adapts -- Taking it to another level
  • 13:02 - Why I decided to leave my job as VP of Sales at a large international company
  • 14:09 - Finding a way to love what you do everyday
  • 14:44 - “Following your genuine intellectual curiosity is a better foundation for a career than following whatever is making money right now.” - Naval Ravikant
  • 16:24 - The scary part about making this change -- Side hustle to full time job creates a lot of pressure
  • 16:56 - The incredible support from all of the people at Brixey & Meyer
  • 17:47 - Why I'm motivated by people who believe in me... And my desire to prove them right
  • 18:52 - "You're work is going to fill a large part of your life... And the only way to be truly satisfied is to do what you believe is great work.  And the only way to do great work is to love what you do." - Steve Jobs
  • 19:34 - The biggest challenge for Doug (managing my expectations)
  • 20:25 - Doug describing that this was an opportunistic hire... Not something they were looking for, but why it was a no brainer when the opportunity arose
  • 21:52 - The day to day actions - Helping leaders be more effective. Keynote speeches, leadership circles (Mastermind groups), Consulting projects, producing podcasts, creating content (books, online courses/articles), and much more
  • 25:18 - Doug and Greg describing their current leadership circles and why they've been so effective (and will continue to be)
  • 27:53 - The power in the peer to peer learning model that is created from Leadership Circles
  • 29:22 - Rapid fire questions (for Ryan):
    • Dream guest? Elon Musk
    • Favorite thing to do with my daughters? Coach their sports teams
    • Learn more from success or failure? I remember my failures more, but I try to learn from both success and failure
    • Most impactful book in the last 12 months? The Wright Brothers by David McCullough
    • Favorite episode? #078 With Kat Cole
  • 33:13 - Rapid fire questions (for Doug):
    • Favorite episode of The Learning Leader Show? #200 With Keith Hawk & AJ Hawk
    • Smartest person in the Meyer family? daughter, Jocelyn Meyer
    • Are you a Visionary or Integrator? Tough question. People think of him more as an integrator
    • Best Advice: From Bill Matthews - "I was frustrated with team members." And Bill said, "Doug, it's not them, it's you."
  • 36:37 - How will you define success? "Success is fun. I want this to be fun. We are going to add value and be agile."
  • 38:38 - The phone call I made to Doug when he thought I was turning him down...
  • 39:06 Why 99 out of 100 people would not have left the corporate job to do this?  Doug's thoughts... And why I did.
  • 40:35 - Defining your personal hedgehog
  • 41:46 - The unique qualities I will bring to this role -- What's different from books or articles
  • 45:54 - How I define the makeup of a great leader... The qualities they possess
  • 48:43 - “The path to fulfillment in life, to emotional satisfaction, is to find what really excites you and channel your all into it.” - Rich Roll
  • 49:01 - Doug describing his beliefs: Energy, Passion, Fun
  • 49:26 - Why Doug wanted me to be part of his business -- Natural curiosity, thought provoking questions, attitude, helping others
  • 51:06 - What's most important -- To find your WHO
  • 51:47 - The story Doug shared that created an emotional and powerful moment... And convinced me to say, "Yes, I am doing this, I want to work with a guy with this much integrity, honesty, and love."
  • 55:28 - Doug's excitement to unleash the potential for what we can do
  • 56:45 - Acknowledging how instrumental Greg has been in the growth of The Learning Leader brand over the last three years. His honest feedback and mentor-ship has been monumental
  • 58:28 - One of my favorite artists, Tom Petty said "It's time to move on, it's time to get going. What lies ahead I have no way of knowing... But under my feet, baby, grass is growing, it's time to move on, it's time to get going."

"You're work is going to fill a large part of your life... And the only way to be truly satisfied is to do what you believe is great work.  And the only way to do great work is to love what you do." - Steve Jobs

Social Media:

More Learning:

More Learning:

Episode 078: Kat Cole – From Hooters Waitress To President of Cinnabon

Episode 216: Jim Collins -- How To Go From Good To Great

Episode 179: How To Sustain Excellence - The Best Answers From 178 Questions

Episode 107: Simon Sinek – Leadership: It Starts With Why

Nov 13, 2017

Episode 231: Michael Bungay Stanier - Say Less, Ask More, & Change The Way You Lead Forever

Michael is the Senior Partner at Box of Crayons, a company that helps organizations do less good work and more great work.
He’s the author of several books, including The Coaching Habit and Do More Great Work. Michael has written for or been featured in numerous publications including Business InsiderFast CompanyForbesThe Globe & Mail and The Huffington Post.  Michael left Australia 25 years ago to be a Rhodes Scholar at Oxford University.  He was the first Canadian Coach of the Year.
At Box of Crayons, Michael and his team of facilitators teach 10-minute coaching so busy managers build stronger teams and get better results. Clients come from all sectors and include Box, the United Nations, Gartner, the University Health Network and USAA. A sought-after speaker, Michael regularly speaks to businesses and organizations and has delivered keynotes at Leadership, HR and Learning & Development, conferences around the world.

The Learning Leader Show

"If you can't coach in 10 minutes or less then you don't have the time to coach at all"

Show Notes:

  • Commonalities of leaders who sustain excellence:
    • "They probably haven't sustained it. It's really hard."
    • Role Models -- They succeed AND they fail.  "You can't hit it out of the park every time"
    • Some times you do it all right and you still fail
    • Resilience and persistence are commonalities among people who have success
  • Michael's list of failures "is long"
  • The incredible story of how Michael was initially rejected as a Rhodes Scholar... And then how he persevered to earn it (the story about how he differentiated himself from the others is fantastic)
    • "Purple suit, long hair" -- "Everyone else had a blue suit, white shirt, red tie"
  • Where did he develop so much courage?
    • From his parents  -- They gave him unconditional support to be different and unique
  • He's a bit of a rebel who also follows the rules sometimes
    • Ask yourself "Do I want to be playing this game?"
  • Box of Crayons -- A training company on how to coach in 10 minutes
    • The mistake of saying "yes" to everyone who asked for his help when he started the company
  • Jim Collins -- "Fire bullets and then cannonballs" -- Low risk experiments
  • The 3 ways coaching shows up in corporations
    • Executive coaching -- People at the top of the Org Chart
    • Training internal people to be the corporate training team
    • Train all managers/leaders to be more coach like -- This is what Michael and his team does
  • "If you can't coach in 10 minutes or less then you don't have the time to coach at all"
  • Transforming to be more "coach like"
  • The 7 important questions to ask:
    • What's on  your mind?
    • And what else?
    • What's the real challenge here for you?
    • What do you want?
    • How can I help?
    • If you're saying yes to this, what are you saying no to?
    • What was most useful to you?
  • Why most 1 on 1's are terrible
  • The first and last questions are vital (must bookend the meeting well) -- "Start fast and end strong"
  • The Learning moments -- Help them learn. They learn when there is a moment to reflect on what just happened
  • Be careful when "the advice monster" kicks in... "Can you stay curious a little longer?" -- As the coach, you need to.  You must solve the correct problem and focus on the person you are coaching
    • If you just give advice, very little brain activity happens. If you ask questions, it grows the brain activity...
  • Coaching for performance vs. Coaching for development -- There is a big difference
  • The best question in the world is... "And what else?" -- It helps them go a level deeper.  Keep asking it, keep going deeper
  • "Be lazy, be curious, be often" -- Michael's motto towards coaching. Listen, ask questions, help them learn
  • "Be more coach like"
  • "Help them learn rather than teaching them" -- We do this by asking great questions
  • Learning Leader = "A great coach is a great teacher.  A learning leader is the essence of what it means to be a great leader." You help people learn by constantly learning more yourself

"Less Advice. More Curiosity."

Social Media:

More Learning:

Episode 078: Kat Cole – From Hooters Waitress To President of Cinnabon

Episode 216: Jim Collins -- How To Go From Good To Great

Episode 179: How To Sustain Excellence - The Best Answers From 178 Questions

Episode 107: Simon Sinek – Leadership: It Starts With Why

Nov 6, 2017

Episode 230: Dorie Clark - How To Monetize Your Expertise & Create Multiple Income Streams

  • Commonalities of leaders who sustain excellence:
    • They do what they say they're going to do -- Have integrity
    • They have a great ability to focus.  They don't get distracted.
    • They have patience
  • Principles:
    • Create multiple streams of income -- However, don't try to create them all at once.  Patience. 1 or 2 at a time.
      • A steady progression.  Add 1 or 2 per year.
      • Dorie has 8 income streams.
      • "If you're relying on one paycheck, from one employer,  you may be courting disaster."
  • Dorie was laid off on September 10, 2001 -- She received a 4 day severance package... A highly stressful time. "Never be reliant on just one employer"
  • "Side hustles make you a better employee, it liberates you." -- "You can speak truth to power"
  • Dorie's 8 Streams of Revenue:
    • Consulting
    • Executive Coaching
    • Writing Books
    • Teaching at Duke
    • Keynote Speeches
    • Online Courses
    • Affiliate Marketing
    • Mastermind Groups
  • Dorie's online course "Become A Recognized Expert"
    • Create the content
    • Social Proof -- Credibility
    • Strong network -- To be recognize, need to be an expert and have others share the message
  • We discussed the goals Dorie set from her first time on the show (2 years ago):
    • Double email list
    • Have a best selling book
    • Get a girlfriend
  • The importance of joint ventures
  • Why Dorie wants to become an Italian citizen
  • "The thing that gives you courage is the market rate" -- "No one is a competitor"
  • "When someone asks you your fee, find the number that makes you scared and then add 10%"
  • Doing TEDx Switzerland
  • How to build online courses:
    • Surveyed audience -- 1,200 responses
    • Pilot course at discounted rate ($500)
    • Final course ($2,000) -- Premium content, premium price
    • Total cost -- $1,200 (had 150 students paid in full)
    • Video module type courses are lower cost and not as much engagement
    • The $2,000 course has regular follow up and conversations with Dorie in addition to the video work.  Interaction with others in a Facebook group chat as well. -- It has 40+ hours of content created for it... And webinars
    • Dorie Clark is a marketing strategy consultant, professional speaker, and frequent contributor to the Harvard Business Review. Recognized as a “branding expert” by the Associated Press, Fortune, and Inc. magazine, she is the author of Entrepreneurial You (Harvard Business Review Press,), Reinventing You, and Stand Out, which was named the #1 Leadership Book of 2015 by Inc. magazine and one of the Top 10 Business Books of the Year by Forbes. It was also a Washington Post bestseller.

      Clark, whom the New York Times described as an “expert at self-reinvention and helping others make changes in their lives,” consults and speaks for a diverse range of clients, including Google, the World Bank, Microsoft, Morgan Stanley, the Ford Foundation, the Bill & Melinda Gates Foundation, and Yale University.  At age 14, Clark entered Mary Baldwin College’s Program for the Exceptionally Gifted. At 18, she graduated Phi Beta Kappa from Smith College, and two years later received a Master of Theological Studies from Harvard Divinity School.

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