Go to www.LearningLeader.com for full show notes

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The Learning Leader Show With Ryan Hawk

Episode #597 -- Daniel Pink

• How to give a great townhall speech:
  • Begin with the end in mind. What do you want the people in the audience to do?
  • Prepare, don’t wing it. Be ready. Practice
  • Sound like you. Don’t try to sound like Steve Jobs or someone else. When you’re on stage or presenting at work, sound like you. Be genuine.
• Ideas for persuading others:
  • Make it easy for others to say yes
  • Social proof - Show that others are doing it (this is why companies put the logos of their customers on their website)
  • Know when to appeal to the head or the heart. Typically, it’s the heart and emotion when speaking to those who work for you. And it’s your head when speaking to your boss. This is nuanced though and not black and white.
• Remember, there are two types of people: Those who make their boss's life easier or harder. Be the former.
• Pitching... Miles Teller in the TV show The Offer. Instead of trying to convince the mob boss to allow him to make the movie, he offered to show him the script and collaborate with him. The best pitches invite others to be co-creators.
• The motivation framework:
  • Autonomy: The desire to direct our own lives. Giving people more control over their work or tasks can enhance motivation and performance.
  • Mastery: The urge to get better at something that matters. People are more motivated when they see progress and can develop their skills.
  • Purpose: The feeling that what we do is important and has meaning. Connecting tasks or jobs to a larger cause can be a powerful motivator.
• "If you're not confident, don't be self-deprecating."
• To Sell is Human - "We're all in sales... Convincing, cajoling, persuading."
• Make it easy for people to say yes... That's what the best salespeople do.
• Social Cues -- From Robert Cialdini - People look around for cues. That's why companies put logos of their customers on their websites. So others look and say, "Oh, they are with them, I guess we can be too."
• Know when to appeal to the head or heart. "When managing up, it's usually their head. When managing down, it's usually their heart."
• Processing fluency - Make it sticky. Memorable. Rhyme. Repetition. Repetition. Repetition.

Read our book, The Score That Matters https://amzn.to/3XxHi7p

Full show notes at www.LearningLeader.com

Notes:

• Arthur grew up with one goal - To be the world’s greatest French horn player. He learned that striving for something was fungible across all fields of life. It was a great laboratory for learning.
• Intrinsic vs Extrinsic motivation - Intrinsic motivation comes from an internal desire to accomplish a goal, while extrinsic motivation comes from external rewards and praise. 
• "Misery comes from excessive auto-focus." Misery comes from thinking about yourself too much and not enough about helping others.
• The curse of the strive... All happiness comes from progress.
  • The arrival is not the goal.
• How to be happy while striving:
  • Be grateful - Write it down. Do it daily.
  • Always look to help others.
• "All research is 'me-search.'"
• The Four Idols:
  •  Money, Power, Pleasure, and Prestige/Fame. We talked through ours… What are yours?
• The Four Focus areas to help with happiness
  • Faith
  • Family
  • Friendship
  • Serving Others
• Define your purpose. Write it down. Understand why you're here. Mine = "To inspire others to value and pursue excellence." Too many people are ok with mediocrity. We should strive for more.
• Oprah Winfrey is the same person everywhere she goes. She is genuine and authentic to all.
• Arthur's column helped Oprah stay positive and happy through the pandemic. So much so that she called him and asked to meet. And eventually, write a book together. That book became a #1 best-seller.
• #1 Life Hack: "Don't lie ever."
• Arthur is jacked (in great shape).
  • Taking care of your body helps with unhappiness.
  • Wake up 1.5 hours before dawn. Work out hard. Lift weights. Do challenging cardio.
• Life/Career Advice:
  • Don't worry too much about the first job out of college. Don't sacrifice relationships.
  • Bring love to every relationship and be great at what you do. Be excellent.
    • Emanate love and show excellence.

Read our book, The Score That Matters https://amzn.to/3XxHi7p

Full show notes at www.LearningLeader.com 

This episode is supported by Insight Global. Insight Global is a staffing company dedicated to empowering people. Please CLICK HERE for premier staffing and talent.

• “I looked at these guys (homeless) and demanded nothing but pure excellence from them. And it was almost as if they were waiting for someone to do that.” Set high expectations for people. Believe in them. Care for them. Support them. Love them. And watch what happens. This is leadership.
• Nobody runs by themselves. What a great life motto. We all need people. Anne believes in the importance of community and doing hard things together.
• Her mindset was fostered, in sometimes complicated ways, by her childhood home life, she says. At age 16, her parents divorced after her father gambled away their family savings. To cope, Mahlum started running and became hyper-focused on the idea of controlling her own life.
• When others are playing defense, go on offense. When others are scared, get aggressive (easier said than done). Anne did it.
• "Running is the vehicle we're using to create community and positive reinforcement."
• "If you want to make change, you have to help others see that they can do it. You can't force it on them."
• How to build a great non-profit:
  • Identity - Each group had team names
  • Need team leaders, people to map out logistics, and volunteer coordinators
  • Need to make day 1 incredible. Launch BIG.
  • Target the right people - In Anne's case, it was executives who were runners... Decision makers who appreciated running.
• Goals - Work backwards. Set a date and then do whatever it takes to hit that launch date.
• solidcore -- Anne thought big from the beginning. She was opening her second location almost the same time her first location went live. She always wanted to scale it and thought about it from Day 1.
• Important to hire great coaches. They needed a great personality and had to make every member feel welcome. Learn everyone's name. Say their name.
  • Anne learned from How to Win Friends and Influence People
• Risk-Taker - Step into uncertainty. That's how you build confidence.
  • "I always bet on myself."
• Action builds confidence. Push past the uncertainty. Create evidence for yourself. Make the things that were previously uncomfortable for you more comfortable now by taking action. When others are playing defense, go on offense. That creates your edge…
• Anne's plan was always to sell Solidcore... Her strength is in bringing concepts to life and building communities, rather than sustaining them over time. The same month she exited the company, she opened her next venture, a New York-based fitness studio chain called Ambition.

Read our book, The Score That Matters https://amzn.to/3XxHi7p

Full show notes at www.LearningLeader.com 

This episode is supported by Insight Global. Insight Global is a staffing company dedicated to empowering people. Please CLICK HERE for premier staffing and talent.

• Ask deep questions – A deep question asks about someone’s values, beliefs, judgments, or experiences, rather than just facts.
  • A deep question asks people to talk about how they feel.
  • Asking a deep question should feel like sharing.
• NASA listened to how people laughed and if they possessed a genuine matching quality. Not performative or inauthentic, but people who connect with others by matching their energy.
• The 4 Rules of a learning conversation:
  • Pay attention to what type of conversation is occurring
  • Share your goals, ask what others are seeking
  • Ask about others' feelings and share your own
  • Explore if identities are important to this discussion
• The How Do We Feel conversation: What can we learn about listening from Nicholas Epley? (Psychology Professor). (Everyone knows how to listen deeply. If a podcast or something is interesting, nobody struggles to listen). Epley didn’t teach them how to listen. He urged them to have more interesting and meaningful conversations. To talk about feelings. When we talk about feelings, something magical happens. Other people can’t help but listen to us.
• Practical actions to take:
  • Ask Deep Questions: Instead of sticking to surface-level topics, ask questions that invite people to share their values, beliefs, or significant experiences. For instance, if someone mentions they are a doctor, ask them what inspired them to pursue medicine.
  • Prove You're Listening: Demonstrate that you are actively listening by asking follow-up questions or repeating back what the other person has said to ensure understanding.
  • Match Emotional Tone: Pay attention to the other person's emotional state and match it appropriately. If someone is sharing something emotional, respond with empathy rather than attempting to offer solutions immediately.
  • Understand the Social Identity: Be mindful of the social identities that might be important in a conversation. This awareness can enhance understanding and connection by showing respect for the experiences and viewpoints shaped by those identities.
• Charles shared that understanding whether a conversation is emotional, social, or practical is crucial, especially in leadership and educational settings. Teachers, for instance, are taught to ask students if they want to be helped, heard, or hugged—a reminder that recognizing the intent behind communications is key to providing appropriate support and connection.
• Time Stamps
• 01:06 Educational Choices and Parental Guidance
• 02:03 Reporting from Iraq: A Journalist's Perspective
• 03:41 The Bike Messenger Experience
• 05:47 The Harvard Study and Its Impact
• 09:23 Felix Sagala: The Art of Deep Communication
• 13:30 Mastering the Skills of Super Communication
• 20:25 Connecting with Strangers: Nicholas Epley's Experiment
• 21:20 Emotional Intelligence in Space: NASA's Challenge
• 24:51 The Matching Principle: Authentic vs. Fake
• 32:27 Insights from The Big Bang Theory Writers
• 35:36 The Art of Learning Conversations