The Learning Leader Show With Ryan Hawk
Episode #273: Chip Conley - How To Be Wise Beyond Your Years
The Learning Leader Show
"When you're the leader, you're the emotional thermostat for the people you lead."
Show Notes:
- Commonalities of sustaining excellence:
- "An operating system unique to them. It defines how they operate no matter what the context is."
- Understand Maslow's hierarchy of needs
- A way of thinking about people
- The importance of being both a practitioner and an author
- Having a finely tuned sense of your greatest strengths... And hire for the gaps
- "The capacity for holistic or systems thinking that allows one to get the gist of something by synthesizing a wide variety of information quickly." -- Pattern recognition
- How to develop self awareness:
- Having an internal and external antennae
- External -- "read a room"
- Internal -- "understand your intuition" --> How to tap into your "gut brain"
- The ability to be vulnerable is critical
- Action: Journal, meditate, speak with a coach. Converse in a vulnerable way
- Why being part of The Learning Leader Circle is so valuable
- Stanford Business School classmate of Seth Godin
- "When you're the leader, you're the emotional thermostat for the people you lead."
- "People get very attached to their identity."
- Learn to "listen to hunches and take chances."
- The story about the time Brian Chesky (founder of AirBnB) called him
- "Instead of trying to prove himself, he was trying to improve himself."
- We had an "EQ" for "DQ" relationship - Emotional intelligence for Digital intelligence
- A mentern = Mentor + Intern at the same time.
- The importance of having a beginners mindset -- "Ask questions. Be catalytically curious."
- The "modern elder" is as much a student as they are a sage
- Chip's inquisitiveness became contagious at AirBnB
- It's important to "intern publicly," and "mentor privately"
- There is progress to go from hubris to humble
- Wisdom: "Move out of trying to prove yourself, and instead work on improving yourself."
- As the leader, always ask: "How can I support you to do the best work here?"
- Know you boss has your back -- Support
- Put direct report in a role to create conditions to grow
- Set learning and development programs
- The biggest gap at AirBnB was "understanding humans. There were 28 year olds leading 24 year olds."
- How to build an alliance with someone who disagrees with you?
- Find some sort of alignment. Even the smallest amount is progress.
- Find the intent...
- "We're all like plants/flowers. Look at the soil. If you're a sunflower in the arctic, you have to get out of there."
- "Make sure you have a boss that has the capacity to get you there."
- Why joining The Learning Leader Circle is a good idea
- Use the "Get To Know You Document"
"Move out of trying to prove yourself, and instead work on improving yourself."
Social Media:
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